Information Technology: Knowledge Base

  1. System

    1. Before you arrive on campus: Before your account has been created, learn more about your St. Lawrence resources: Below is a list of frequently asked questions that you may have regarding your St…
    2. Overview, How-To, Resource
      Overview Class of 2024, your St. Lawrence student accounts will expire on May 31, 2025. Class of 2023, your St. Lawrence student accounts will expire on May 31, 2024. Graduating and graduated students…
    3. Overview, How-To, Resource
      Overview Class of 2024, your St. Lawrence student accounts will expire on May 31, 2025. Class of 2023, your St. Lawrence student accounts will expire on May 31, 2024. Graduating and graduated students…
    4. Overview, How-To, Resource
      Overview Class of 2024, your St. Lawrence student accounts will expire on May 31, 2025. Class of 2023, your St. Lawrence student accounts will expire on May 31, 2024. Graduating and graduated students…
    5. Overview, Standard, Policy
      An Administrative Procedure Governing Information Security Document #: Pol-slu-it-0004 Effective: August 7, 2025 Owner: Information Technology – Information Security Office 1. PURPOSE The purpose of…
    6. Overview, Standard, Policy
      An Administrative Procedure Governing Information Security Document #: Pol-slu-it-0004 Effective: August 7, 2025 Owner: Information Technology – Information Security Office 1. PURPOSE The purpose of…
    7. Overview, Standard, Policy
      An Administrative Procedure Governing Information Security Document #: Pol-slu-it-0004 Effective: August 7, 2025 Owner: Information Technology – Information Security Office 1. PURPOSE The purpose of…
    8. Overview Mathematica is available for students to install on their personal computers. Their access will end when they graduate or leave the University. The current version of Mathematica will also be…
    9. Information Many of your professors will be expecting your documents to be created within Microsoft Office applications, such as Word, Powerpoint, and Excel. These applications are available to you at…
    10. Instructions On your Windows computer, open a web browser and navigate to https://www.minitab.com Click on My Account and log in with your St. Lawrence email and password Under My Products, click the…
    11. Instructions Note: to use Minitab Express off-campus, you must be connected to GlobalProtect VPN. Map the N drive to your computer, and open it Open the Apps folder Open the Menu folder Open SLU…
    12. From your device, go to https://onedrive.live.com/about/en-us/download Select your operating system to download and install the OneDrive sync client When prompted for your OneDrive account credentials…
    13. How-To
      Overview When employees get new computers, sometimes SAINTS isn't installed correctly or at all. This article explains the process for installing SAINTS on a University Computer. Installation In the…
    14. Instructions Click here to visit the Skype for Business for Mac download page. Click the red Download button. When the file finishes downloading, open the downloads folder and run it. Click Continue…
    15. Overview Please note that Skype for Business comes pre-installed on all University Windows computers. Before using the Skype for Business app on Windows, you must install the Skype for Business…
    16. How-To
      iOS Instructions Open the App Store. On the bottom right corner, tap Search. Search for "Skype for Business." The app will be labeled  Skype for Business (formerly Lync 2013).  Tap Get to install the…
    17. Overview In order to use the Java based editor in business objects, users must be using Internet Explorer with an appropriate version of Java. Instructions To find out which versions of Java are…
    18. Overview St. Lawrence University has 30 concurrent network licenses of Stata 19.0 BE for student and faculty use. Our license is Windows only, so if you have a Macintosh computer, you'll need to use a…
    19. Overview, How-To | Technology, macOS
      Overview JAMF Pro Self Service is available on St. Lawrence University owned Mac devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to…
    20. Overview, How-To | Technology, macOS
      Overview JAMF Pro Self Service is available on St. Lawrence University owned Mac devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to…
    21. Feature Overview Display thumbnails of all student/lab computers to monitor activity Display of instructor computer on all student computers Display of any individual student computer on room display…
    22. Overview
      Recording Live Classes Faculty with Licensed Zoom account can record to the cloud. By default, the following is recorded when recording to the cloud with Zoom: The active speaker Shared screen An…
    23. Overview Linkedin Learning is an online video training catalog available to all current St. Lawrence Students, Faculty, and Staff. Below you will find information to sign in with your St. Lawrence…
    24. Overview Linkedin Learning is an online video training catalog available to all current St. Lawrence Students, Faculty, and Staff. Below you will find information to sign in with your St. Lawrence…
    25. How-To | Phones
      Windows Instructions In the Skype for Business app, click on the Phone button (the button that looks like a dial pad). Using the dial pad, or with your keyboard, type in the phone number you are…