Information Technology: Knowledge Base
- Office & Department Directory
- Information Technology
- Information Technology: Knowledge Base
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System
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How-To | Software and AppsOverview Please note that Skype for Business comes pre-installed on all University Windows computers. Before using the Skype for Business app on Windows, you must install the Skype for Business…
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How-ToiOS Instructions Open the App Store. On the bottom right corner, tap Search. Search for "Skype for Business." The app will be labeled Skype for Business (formerly Lync 2013). Tap Get to install the…
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How-To | Software and AppsOverview In order to use the Java based editor in business objects, users must be using Internet Explorer with an appropriate version of Java. Instructions To find out which versions of Java are…
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How-To | Scientific/Academic ToolsOverview St. Lawrence University has 30 concurrent network licenses of Stata 19.0 BE for student and faculty use. Our license is Windows only, so if you have a Macintosh computer, you'll need to use a…
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Overview, How-To | Technology, macOSOverview JAMF Pro Self Service is available on St. Lawrence University owned Mac devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to…
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Overview | Software and AppsFeature Overview Display thumbnails of all student/lab computers to monitor activity Display of instructor computer on all student computers Display of any individual student computer on room display…
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OverviewRecording Live Classes Faculty with Licensed Zoom account can record to the cloud. By default, the following is recorded when recording to the cloud with Zoom: The active speaker Shared screen An…
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Overview, How-To | LinkedIn Learning - Scientific/Academic ToolsOverview Linkedin Learning is an online video training catalog available to all current St. Lawrence Students, Faculty, and Staff. Below you will find information to sign in with your St. Lawrence…
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How-To | PhonesWindows Instructions In the Skype for Business app, click on the Phone button (the button that looks like a dial pad). Using the dial pad, or with your keyboard, type in the phone number you are…
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How-To | PhonesOverview There are two types of phones provided: NEC Polycom A user should have permission to make international calls in order to do so. A user should check which type they have before moving to the…
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How-To | PhonesOverview There are two types of phones provided: NEC Polycom A user should check which type they have before moving to the next step. For NEC Phones Dial the number For on-campus calls, dial 4-digit…
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How-To | macOSOverview This article outlines how to manage locally stored passwords in Keychain Access for MacOS. Related Support Articles "If your Mac keeps asking for the Login Keychain Password" Open Keychain…
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How-To | WindowsOverview This article outlines how to manage locally stored passwords in Windows Credential Manager. Open Credential Manager Open the Windows Start Menu Search for Credential Manager Click on the Safe…
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Instructions Listen to Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and click on the one…
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How-To | Office 365 - EmailOverview Using Microsoft Outlook for the Web, you can manage memberships in distribution groups that you own through this portal. Here, you can edit members by adding them or removing them. This guide…
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How-To | EmailOverview This article explains how to manage distribution groups using St. Lawrence Webmail. Instructions Go to https://outlook.office.com and sign in using your St Lawrence University email address…
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How-To | LMS: CanvasOverview Students are automatically enrolled in Canvas courses as it is synchronized with the student registration system. This article explains how instructors can manually (if needed) add…
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PolicyThis policy is intended to guide communication of information from a person, group or organization to members of our campus community. Official emergency If an emergency poses danger to the campus…
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Overview, Best Practice | ZoomOverview This article outlines best practices for setting up and scheduling Zoom meetings and classes. Best Practices It is best to schedule your meetings in Zoom rather than to use a personal meeting…
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Overview | OneDrive - Microsoft OfficeMicrosoft OneDrive is a personal document library intended for storing and organizing your documents and other files. You can access OneDrive anywhere, and use it to share files with others both…
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Overview | WindowsOverview Software Center is a part the System Center Configuration Manager (SCCM) that is installed on most St. Lawrence University desktops and laptops running Microsoft Windows. Software Center…
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Phone Setup and Adjustments Initial Setup Tap Sign In. Tap “ Email or Phone” under “Sign In”. Enter your SLU email address. Enter your SLU password. Complete the multi-factor authentication challenge…
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How-To | Network DrivesOverview This article will give you instructions for how to copy data from your P Drive to a personal computer. Instructions If you are off campus, you must be connected to the VPN. Click here for…
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PolicyEFFECTIVE: April 2016 CARETAKER: VICE PRESIDENT FOR LIBRARIES AND INFORMATION TECHNOLOGY 1.0 PURPOSE The purpose of this policy is to secure and protect St. Lawrence University information assets that…
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StandardPURPOSE This standard specifies the technical requirements related to mobile devices that utilize the infrastructure and access Sensitive or Protected St. Lawrence University data. SCOPE St. Lawrence…
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