Find information relative to email (access, archiving, & general email management).

Recover Deleted SLU Emails (Cleared from Deleted Items Folder)

Recovering Deleted Emails If you have deleted an email that was emptied from your trash, you have a limited time to recover it by accessing the Restore Deleted Items feature. Currently, there is no way to recover deleted emails on Outlook for Mac. However, you can still recover deleted emails by using Webmail. Outlook Webmail Go to outlook.office.com on your computer. Click on your Deleted Items folder Click Recover Deleted Items from Server on the banner that appears. Select the email(s) you wish to recover. *Hold ctrl and click to select multiple emails* Click Restore Selected Items Click OK…

Navigating Exchange Online (Webmail)

Accessing Webmail To access the Exchange Online (Office 365) Outlook Webmail: Navigate to https://outlook.office365.com Enter your St. Lawrence email address Click Next Enter your St. Lawrence password Click Sign in Complete the authentication request. If you are on a personal computer, check the box reading Don't ask for another 90 days. If you are on a public computer or a computer with multiple users, uncheck this box. Navigating in Webmail Menu The Menu icon is the grid-like icon in the top-left of your window Clicking the Menu icon will show various Microsoft Web Applications that you can…

How to view your iCloud Calendar in Outlook for Windows

Instructions Confirm that iCloud for Windows is installed. Open iCloud Check the box next to "Mail, Contacts, Calendars, and Tasks with Outlook" Click "Apply" If Outlook is open, it may prompt you to close Outlook. In that case, click OK. You should now be able to view all of your iCloud calendars though Outlook. Documentation For more details, see Apple's official instructions: Set up iCloud Calendars and Contacts in Outlook on your Windows computer - Apple Support

Managing Distribution Groups in Webmail

Overview This article explains how to manage distribution groups using St. Lawrence Webmail. Instructions Go to https://outlook.office.com and sign in using your St Lawrence University email address and password. If prompted, complete the authentication request. In the upper right-hand corner, click on the icon that looks like a gear. On the left, click General. Click Distribution Groups. Click on the link that says " this portal". Managing distribution groups that you are a member of: To view distribution groups that you are apart of, click Groups I Belong To. To view the details of a group…

Managing Distribution Group Membership

Overview Using Microsoft Outlook for the Web, you can manage memberships in distribution groups that you own through this portal. Here, you can edit members by adding them or removing them. This guide explains how to add or remove a member and common issues that may arrive when doing so. Instructions Accessing the portal Go to outlook.office.com and sign in with your St Lawrence University email address and password. If prompted, complete the authentication request. Click on the gear Settings icon on the upper right corner. Click General on the left side of the menu that appears. Click…

How to rebuild an Outlook profile in Windows

Open the control panel Click on “Mail (32 bit)” Click “Add” Type in a name for the new mail profile and click “Ok” Click “Next” then “Finish” for the Add new account box that pops up Confirm that “Always use this profile is checked” On the dropdown menu, select the new profile that you just created. Click “Apply” The next time you reopen Outlook, your mail will need to redownload from the server. Please be patient as this can take several minutes.

How to move your St. Lawrence University emails from Outlook to Gmail manually

Please note these steps only work using a Windows computer and the Outlook Desktop App. If you are using “New Outlook” you will need to revert to legacy Outlook first. Open the Outlook app on your computer and make sure you are signed into your St. Lawrence University email account. Export your Outlook emails to a .pst file and save it on your hard drive. Go to File > Open & Export > Import/Export > Export to a file. Save the file. Please make a note of where you save your Outlook Data File (see below). You can click “Browse” to change the location. Add your Gmail account to the Outlook…

How to Migrate Contacts from your SLU Account to Gmail

Overview This article gives instructions for how to migrate the contacts from your SLU email account to Gmail. Instructions Export contacts from Outlook to CSV file: Export contacts in Outlook - Microsoft Support Import CSV file to Google Contacts: Import your contacts into Google Contacts - Computer - Contacts Help Additional Information If you want to migrate contacts on your phone, there are many third-party apps in the App Store and Google Play store that can accomplish this. Contact Mover is one reputable option.

Fix Broken Outlook Search on Mac OS

Problem Outlook search in Mac OS will sometimes not function correctly after an update or Time Machine data transfer. Instructions MacOS 12.6 and Earlier Open System Preferences Open Spotlight Click on the Privacy tab, set this aside for now Open Finder In the toolbar click "Go" Select Go to Folder Copy and paste the following location into the "Go to the folder:" dialog box: ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/ Drag the "Main Profile" folder to the Privacy tab in system preferences Now remove the "Main" folder from the Privacy tab using the - in the bottom…

Export Contacts from Outlook

Overview Outlook is able to store and export contacts beyond those found in the SLU Global Address book. When setting up SLU email across your devices, it can sometimes become the default service by which your contacts are stored. It is important to export your contacts before you lose access to them if/when your SLU account access ends. Instructions Outlook on the web Open the Outlook web app. On the left side of the page, click on the People button. (The button that looks like two person icons) On the top right of the page, click Manage Contacts. Click Export Contacts. Click Export. Your…
Subscribe to Email