Information Technology: Knowledge Base
- Office & Department Directory
- Information Technology
- Information Technology: Knowledge Base
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System
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How-To | WiFiOverview This article explains how to connect to the E duroam Wi-Fi network. Eduroam is the offical Wi-Fi network for computers, phones, and tablets at St. Lawrence. It also allows St. Lawrence…
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How-To | Software and AppsFirst-time Setup Log in to https://clearpass.stlawu.edu on a computer or smartphone with your full St. Lawrence email address and password. Select create device from the menu on the left. Enter the…
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How-To | Technology, Network DrivesWhat are the Network Drives? The Network Drives are folders that are stored on SLU's servers that are used to share files with other students, faculty, or staff. Once set up and connected, they act as…
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How-To | SLUWindows Desktop - VPNInstructions As of 11/15/2022, use of the Remote Desktop service from off-campus networks requires an active VPN connection. If you are connecting from an off-campus network, first ensure you are…
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How-To | VPNImportant Prerequisites In order to connect to the VPN, you must first Install and configure the Microsoft Authenticator app with push notifications as your default sign-in method. If you do not have…
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How-To | WiFiClick the Wireless Icon... From the menu, click slu-wifi to connect to that network Confirm that the following fields are setup as listed below Wireless security: WPA & WPA2 Enterprise Authentication…
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Overview | PrintingInformation related to printing, faxing, scanning, copying & mailing.
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How-To | Self-Service (Colleague)Overview This article explains how students register for and drop courses on APR 2.0. The course registration process is a three step process: Meet with your adviser Plan your schedule Register for…
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How-To | LMS: Canvas, ZoomCreating the Meeting Link A Recurring Meeting with No Fixed Time can be used as an "always available" meeting room, similar to your Personal Meeting ID. We recommend this approach for regularly…
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How-To | TechnologyOverview This article provides information for creating and joining meetings in Microsoft Teams Instructions Instructions for scheduling Meetings in Microsft Teams Instructions for joining meetings in…
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Overview, How-To | Office 365, Outlook Email - EmailInformation Distribution groups are University email lists that the University and departments use to send email communication to specific groups. New distribution groups can be requested and are…
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Overview, How-To | Office 365, Outlook Email - EmailInformation Distribution groups are University email lists that the University and departments use to send email communication to specific groups. New distribution groups can be requested and are…
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How-To | Network DrivesMap the N drive to your computer. Follow this link to see how to map the N drive to your computer Once mapped, navigate to Computer Open the N drive Open the folder Menu Then open the folder, SLU…
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How-To | Outlook Email - TechnologyInformation In order to sign into your email, you will need to have Multi-Factor Authentication set up. If you don't remember your password, you can set or reset your password. Incoming students, you…
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How-To | EMSType the following in the search bar in the bottom left-hand corner of your taskbar. \\saint\apps\netapps\EMS Double-click on the EMSApplication.exe Click OK when a pop-up titled "Cannot Start EMS"…
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How-To | Zoom - Software and AppsBy default, only the host can share their screen during a Zoom meeting. To enable screen sharing for all participants: During a meeting Click the caret ^ to the right of the Share Click Advanced…
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How-To | Outlook Email - Windows, Email, OutlookOverview Outlook is able to store and export contacts beyond those found in the SLU Global Address book. When setting up SLU email across your devices, it can sometimes become the default service by…
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How-To | Windows, macOS, Software and AppsVLC 3.x on Windows 10 Open VLC Click Media Click Convert / Save Click Add... Select the video file and click Open Click Convert / Save For Profile choose Audio - MP3 Click Browse to choose the…
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How-To
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How-To | Software and AppsThe filter on the left can be used to narrow the results shown on screen. Enter the GL items you want shown and click “Apply Filter”. You can also choose whether you want to show the accounts with no…
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How-To | Outlook Email - macOS, EmailProblem Outlook search in Mac OS will sometimes not function correctly after an update or Time Machine data transfer. Instructions MacOS 12.6 and Earlier Open System Preferences Open Spotlight Click…
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How-To | My Print Requests, SLUPublic Printing (PaperCut) - PrintingMethod 1: Retry in the print queue In the print queue of SLU Public Printing (the icon on your dock that looks like a printer), on the document showing the "Hold for Authentication" error, click the…
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How-To | Windows, macOS, Software and AppsWindows Instructions In the Skype for Business app, next to the Gear-shaped button on the top right, click on the d ownward-pointing triangle. Move your mouse over the Tools options until a second…
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FAQ"How do I get access to the Wi-Fi and Printing?" You and your residents can find the instructions for Wi-Fi, Printing, and all of the other SLU resources at the Incoming Students page. The easiest way…
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How-To | macOS, Software and AppsOverview By default, your Mac may be configured to only allow the installation of applications approved by Apple. To install certain applications, you may need to change your system settings to allow…
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