Information Technology: Knowledge Base
- Office & Department Directory
- Information Technology
- Information Technology: Knowledge Base
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System
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| Office 365 - TeamsInstructions Ensure Your Computer is Ready for Teams Calling In Teams, click the Calls button on the left side of the window. On the bottom left side of the window, click the Options button (⚙️)…
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How-To | PhonesOverview There are two types of phones provided: NEC Polycom A user should have permission to make international calls in order to do so. A user should check which type they have before moving to the…
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How-To | PhonesOverview There are two types of phones provided: NEC Polycom A user should check which type they have before moving to the next step. For NEC Phones Dial the number For on-campus calls, dial 4-digit…
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How-To | macOSOverview This article outlines how to manage locally stored passwords in Keychain Access for MacOS. Related Support Articles "If your Mac keeps asking for the Login Keychain Password" Open Keychain…
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How-To | WindowsOverview This article outlines how to manage locally stored passwords in Windows Credential Manager. Open Credential Manager Open the Windows Start Menu Search for Credential Manager Click on the Safe…
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Instructions Listen to Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and click on the one…
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How-To | Office 365 - EmailOverview Using Microsoft Outlook for the Web, you can manage memberships in distribution groups that you own through this portal. Here, you can edit members by adding them or removing them. This guide…
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How-To | EmailOverview This article explains how to manage distribution groups using St. Lawrence Webmail. Instructions Go to https://outlook.office.com and sign in using your St Lawrence University email address…
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How-To | LMS: CanvasOverview Students are automatically enrolled in Canvas courses as it is synchronized with the student registration system. This article explains how instructors can manually (if needed) add…
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PolicyThis policy is intended to guide communication of information from a person, group or organization to members of our campus community. Official emergency If an emergency poses danger to the campus…
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Overview, Best Practice | ZoomOverview This article outlines best practices for setting up and scheduling Zoom meetings and classes. Best Practices It is best to schedule your meetings in Zoom rather than to use a personal meeting…
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Overview, Best Practice | ZoomOverview This article outlines best practices for setting up and scheduling Zoom meetings and classes. Best Practices It is best to schedule your meetings in Zoom rather than to use a personal meeting…
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Overview | OneDrive - Microsoft OfficeMicrosoft OneDrive is a personal document library intended for storing and organizing your documents and other files. You can access OneDrive anywhere, and use it to share files with others both…
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Overview | WindowsOverview Software Center is a part the System Center Configuration Manager (SCCM) that is installed on most St. Lawrence University desktops and laptops running Microsoft Windows. Software Center…
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Phone Setup and Adjustments Initial Setup Tap Sign In. Tap “ Email or Phone” under “Sign In”. Enter your SLU email address. Enter your SLU password. Complete the multi-factor authentication challenge…
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Phone Setup and Adjustments Initial Setup Tap Sign In. Tap “ Email or Phone” under “Sign In”. Enter your SLU email address. Enter your SLU password. Complete the multi-factor authentication challenge…
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How-To | Network DrivesOverview This article will give you instructions for how to copy data from your P Drive to a personal computer. Instructions If you are off campus, you must be connected to the VPN. Click here for…
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How-To | Software and AppsProcess Login and Access the site dashboard First you must log into the site by going to https://www.stlawu.edu/user/login, then you will see an editor toolbar at the top of each St. Lawrence…
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PolicyEFFECTIVE: April 2016 CARETAKER: VICE PRESIDENT FOR LIBRARIES AND INFORMATION TECHNOLOGY 1.0 PURPOSE The purpose of this policy is to secure and protect St. Lawrence University information assets that…
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StandardPURPOSE This standard specifies the technical requirements related to mobile devices that utilize the infrastructure and access Sensitive or Protected St. Lawrence University data. SCOPE St. Lawrence…
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Overview, How-To, FAQ | TechnologyWhat is Multi-Factor Authentication (MFA)? Multi-Factor Authentication is a method for adding additional security to your St. Lawrence accounts. Multi-Factor Authentication combines something you know…
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Overview, How-To, FAQ | TechnologyWhat is Multi-Factor Authentication (MFA)? Multi-Factor Authentication is a method for adding additional security to your St. Lawrence accounts. Multi-Factor Authentication combines something you know…
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Overview, How-To, FAQ | TechnologyWhat is Multi-Factor Authentication (MFA)? Multi-Factor Authentication is a method for adding additional security to your St. Lawrence accounts. Multi-Factor Authentication combines something you know…
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Overview, How-To | Outlook Email - Email, OutlookAccessing Webmail To access the Exchange Online (Office 365) Outlook Webmail: Navigate to https://outlook.office365.com Enter your St. Lawrence email address Click Next Enter your St. Lawrence…
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Overview, How-To | Outlook Email - Email, OutlookAccessing Webmail To access the Exchange Online (Office 365) Outlook Webmail: Navigate to https://outlook.office365.com Enter your St. Lawrence email address Click Next Enter your St. Lawrence…
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