Information Technology: Knowledge Base

  1. System

    1. Overview This article explains how to enter time in Colleague Self Service for employees that work at times with shift differential. Instructions Getting Started Navigate to https://colss-prod.ec…
    2. Overview This article explains how to enter time in Colleague Self Service for PCPSOA employees that do not work shift differential . Instructions Getting Started Navigate to https://colss-prod.ec…
    3. Overview This article explains how to enter time in Colleague Self Service for PCPSOA employees that work at times with shift differential. Instructions Getting Started Navigate to https://colss-prod…
    4. Overview This article explains how to view pay advices in Self Service. Instructions Navigate to https://colss-prod.ec.stlawu.edu/Student and login using your St. Lawrence Username and Password Click…
    5. Zoom meetings recorded to the cloud can automatically be moved to a Meeting Recordings folder in your personal folder (My Folder) in Panopto. Once the recording is processed on Panopto, recordings can…
    6. How-To
      Purchasing Stamps You can purchase stamps at two different locations on campus, both options are located in the Sullivan Student Center. You can purchase stamps with... Your Community Wide Account…
    7. Prerequisites This guide is for people who have already set up the Microsoft Authenticator App on their smartphone or tablet, but have not set it as their default method for Multi-factor…
    8. How-To | Technology, VPN
      Setup and Usage Use the following instructions to install and configure the GlobalProtect VPN client for secure remote access to the campus network. Please note that if you are using a St Lawrence…
    9. What is the T-Drive? The T-Drive is a file server hosted on St. Lawrence's campus where professors may sometimes put files that are needed for class. While not every class will require you to have the…
    10. How-To | Zoom
      Enabling Virtual Background during a Meeting: In a Zoom meeting, click the ^ arrow right of the Start/Stop Video button Click Choose a Virtual Background You will see a few default backgrounds…
    11. Overview You can set up an " away message," or auto-reply, to let people know when you will be out-of-office. This message will automatically send when someone emails you during that time period. If…
    12. How-To | Technology
      Faculty, staff, and students can mitigate bandwidth issues, data caps, and other storage limitations by following these recommendations for files larger than 50 MB. Consider these questions about an…
    13. How-To | Windows, macOS
      Windows Instructions If you are signing in to Skype for Business from off campus, you will need to have the Windows Certificate installed. Install Skype for Business for Windows Open the Skype for…
    14. How-To | iOS, Android, Web Tools
      Instructions Open Skype for Business. Tap Organization sign in address and enter your St. Lawrence email address. Tap Advanced Options. In the  Username  field, enter  stlawu  followed by a backslash…
    15. How-To | Office 365 - macOS
      Instructions Quit and Uninstall all Office 365 applications. Drag all Office Applications to the trash from your LaunchPad or the Applications folder within Finder. This includes Word, Excel…
    16. How-To | Zoom - Web Tools
      St. Lawrence University faculty, staff, and students can sign in to Zoom via Single Sign On (SSO) with their St. Lawrence email address and password. Sign in to Zoom from a Web Browser Go to https:/…
    17. How-To | Web Tools
      Overview This article provides links to Microsoft Knowledge Base articles on Skype for Business. For Skype for Business Installation, please see this article for Windows or this article for Mac…
    18. How-To | LMS: Canvas
      View SLU Canvas Faculty Resources Link takes user to Canvas.
    19. How-To | LMS: Canvas
      View SLU Canvas Resources for Students Link takes user to Canvas.
    20. Copiers are stationed at various locations across campus. These copiers serve as SLU Public Printing stations where student, faculty, and staff can print jobs from their printing queue, scan documents…
    21. How-To
      Step-by-Step Instructions Navigate to the Microsoft password reset page by clicking the link above or by visiting https://passwordreset.microsoftonline.com. In the "User ID" field, enter your St…
    22. How-To | LMS: Canvas
      If you used Post'Em in Sakai and want to take a similar approach in Canvas, check out the ability to Export and Import from the Canvas Grades tool. Here are a few things to keep in mind: If you will…
    23. Overview
      Educational Technologists collaborates with faculty to support the integration of technology in teaching, learning, and scholarship. We connect learning objectives with tools that foster advanced…
    24. Recommended Laptop Review the hardware recommendations for laptop purchases A note about Chromebooks: While a Chromebook can work for SLU students, please note that some of the services we provide are…
    25. About, Guidance | LMS: Canvas
      Check and verify you have a reliable Internet connection If you do use Wi-Fi, try to use a private/home network and avoid using busy public Wi-Fi areas If possible, try to reduce the number of devices…