Information Technology: Knowledge Base
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- Information Technology: Knowledge Base
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How-To | LMS: Canvas, Zoom - PanoptoZoom meetings recorded to the cloud can automatically be moved to a Meeting Recordings folder in your personal folder (My Folder) in Panopto. Once the recording is processed on Panopto, recordings can…
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How-ToPurchasing Stamps You can purchase stamps at two different locations on campus, both options are located in the Sullivan Student Center. You can purchase stamps with... Your Community Wide Account…
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How-To | Software and AppsPrerequisites This guide is for people who have already set up the Microsoft Authenticator App on their smartphone or tablet, but have not set it as their default method for Multi-factor…
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How-To | Technology, VPNSetup and Usage Use the following instructions to install and configure the GlobalProtect VPN client for secure remote access to the campus network. Please note that if you are using a St Lawrence…
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How-To | Network Drives, Windows, macOSWhat is the T-Drive? The T-Drive is a file server hosted on St. Lawrence's campus where professors may sometimes put files that are needed for class. While not every class will require you to have the…
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How-To | ZoomEnabling Virtual Background during a Meeting: In a Zoom meeting, click the ^ arrow right of the Start/Stop Video button Click Choose a Virtual Background You will see a few default backgrounds…
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How-To | Outlook Email - OutlookOverview You can set up an " away message," or auto-reply, to let people know when you will be out-of-office. This message will automatically send when someone emails you during that time period. If…
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How-To | TechnologyFaculty, staff, and students can mitigate bandwidth issues, data caps, and other storage limitations by following these recommendations for files larger than 50 MB. Consider these questions about an…
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Windows Instructions If you are signing in to Skype for Business from off campus, you will need to have the Windows Certificate installed. Install Skype for Business for Windows Open the Skype for…
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Instructions Open Skype for Business. Tap Organization sign in address and enter your St. Lawrence email address. Tap Advanced Options. In the Username field, enter stlawu followed by a backslash…
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How-To | Office 365 - macOSInstructions Quit and Uninstall all Office 365 applications. Drag all Office Applications to the trash from your LaunchPad or the Applications folder within Finder. This includes Word, Excel…
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St. Lawrence University faculty, staff, and students can sign in to Zoom via Single Sign On (SSO) with their St. Lawrence email address and password. Sign in to Zoom from a Web Browser Go to https:/…
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How-To | Web ToolsOverview This article provides links to Microsoft Knowledge Base articles on Skype for Business. For Skype for Business Installation, please see this article for Windows or this article for Mac…
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How-To | LMS: CanvasView SLU Canvas Faculty Resources Link takes user to Canvas.
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How-To | LMS: CanvasView SLU Canvas Resources for Students Link takes user to Canvas.
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About | SLUPublic Printing (PaperCut) - PrintingCopiers are stationed at various locations across campus. These copiers serve as SLU Public Printing stations where student, faculty, and staff can print jobs from their printing queue, scan documents…
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How-ToStep-by-Step Instructions Navigate to the Microsoft password reset page by clicking the link above or by visiting https://passwordreset.microsoftonline.com. In the "User ID" field, enter your St…
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How-To | LMS: CanvasIf you used Post'Em in Sakai and want to take a similar approach in Canvas, check out the ability to Export and Import from the Canvas Grades tool. Here are a few things to keep in mind: If you will…
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OverviewEducational Technologists collaborates with faculty to support the integration of technology in teaching, learning, and scholarship. We connect learning objectives with tools that foster advanced…
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About | Gaming Consoles, Windows, AppleRecommended Laptop Review the hardware recommendations for laptop purchases A note about Chromebooks: While a Chromebook can work for SLU students, please note that some of the services we provide are…
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About, Guidance | LMS: CanvasCheck and verify you have a reliable Internet connection If you do use Wi-Fi, try to use a private/home network and avoid using busy public Wi-Fi areas If possible, try to reduce the number of devices…
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How-To | PhonesOverview There are two types of phones provided: NEC Polycom A user should check which type they have before moving to the next step. For NEC Phones During a received call, press Transfer Enter the…
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How-To | LMS: CanvasPlease refer to: How do I copy content from another Canvas course using the Course Import tool?
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Overview When you are getting a new phone, there are several steps you can take to ensure that you have a smooth experience when using your new device. These instructions may vary depending on the…
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How-To | Zoom - Software and AppsHere is a list of a few common issues that can occur within Zoom and how you may be able to resolve them. I cannot sign in to Zoom or I cannot connect to a Zoom call If you are prompted to sign in via…
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