Subtitle
Microsoft Office software suite, including Word, Excel, and PowerPoint
Login Experience
Single Sign-on
System Audience
Students
Faculty
Staff

Resources for Recovering Lost Files in Microsoft Word

Microsoft Documentation Microsoft has official pages with different methods that can potentially find lost files or recover content from unsaved documents. These instructions vary depending on if you are using a Mac or PC. Windows Instructions Mac Instructions Additional Information There is no 100% guarantee that a file can be found if it was never saved. IT recommends that you save your work frequently and save to cloud storage such as OneDrive to ensure that you retain access to your file.

Opening and Viewing a Shared Outlook Calendar

Instructions This process will vary slightly depending upon whether you use Outlook on the Web, Outlook for Windows, or Outlook for Mac. Open your Outlook calendar Either in the left sidebar or in the Ribbon, you will see an option to either Add Calendar or Open a Shared Calendar Search for the calendar you wish to add/open Note: if you have multiple accounts, you may need to choose the account you wish to search from If given the option, choose to Add from Directory if adding a SLU-related calendar Begin to type the name of the calendar you wish to open and matching calendars will appear. For…

Managing Distribution Group Membership

Overview Using Microsoft Outlook for the Web, you can manage memberships in distribution groups that you own through this portal. Here, you can edit members by adding them or removing them. This guide explains how to add or remove a member and common issues that may arrive when doing so. Instructions Accessing the portal Go to outlook.office.com and sign in with your St Lawrence University email address and password. If prompted, complete the authentication request. Click on the gear Settings icon on the upper right corner. Click General on the left side of the menu that appears. Click…

Making Calls with Microsoft Teams for Windows and Mac

Instructions Ensure Your Computer is Ready for Teams Calling In Teams, click the Calls button on the left side of the window. On the bottom left side of the window, click the Options button (⚙️). Click Device Settings. Under Audio Settings, ensure that your speaker and microphone are set to the correct sources. This will differ depending on if you are using a headset, headphones, etc. Once you have made your selections, click Make a test call to test your settings. You should be able to hear the dial tone, the automated voice on the other end, and then be able to record a test message. If you…

Install Microsoft Office 365 Applications on your Computer

Information Many of your professors will be expecting your documents to be created within Microsoft Office applications, such as Word, Powerpoint, and Excel. These applications are available to you at no charge while you are a student at St. Lawrence, and can be installed onto personal computers or used from the web. Install Office on PC or Mac Note: If necessary, uninstall all previous versions of Microsoft Office before installing a new version. Navigate to: http://portal.office.com. Enter your St. Lawrence University email address and click Next to be directed to the St. Lawrence University…

Sign-in Error 0x0 on Office for Mac

Instructions Quit and Uninstall all Office 365 applications. Drag all Office Applications to the trash from your LaunchPad or the Applications folder within Finder. This includes Word, Excel, PowerPoint, OneNote, OneDrive, and Outlook. Empty your Trash. Restart your computer. Navigate to: https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193 Download the license removal tool from the URL above and run the downloaded file. Follow the installation prompts. Restart your computer. Navigate to: http://portal.office.com Enter your…

How to move your St. Lawrence University emails from Outlook to Gmail manually

Please note these steps only work using a Windows computer and the Outlook Desktop App. If you are using “New Outlook” you will need to revert to legacy Outlook first. Open the Outlook app on your computer and make sure you are signed into your St. Lawrence University email account. Export your Outlook emails to a .pst file and save it on your hard drive. Go to File > Open & Export > Import/Export > Export to a file. Save the file. Please make a note of where you save your Outlook Data File (see below). You can click “Browse” to change the location. Add your Gmail account to the Outlook…

Distribution Group Overview

Information Distribution groups are University email lists that the University and departments use to send email communication to specific groups. New distribution groups can be requested and are created by Information Technology. Distribution group owners can manage and edit their own group membership. Distribution Group Management Instructions Groups that you own Sign in to the Distribution Group Portal with your SLU credentials. In the "Distribution groups I own" section, click on the group you would like to manage. Above the list of groups, click the Edit button (the button that looks like…

Adding Room Resource Calendar to Outlook

Outlook 2010, 2013, and 2016 In your Outlook client, click the Calendar tab In the top menu ribbon, click the Folder tab, click on Open Calendar, and select the option to open From Room List... In the search field, enter the name of the room resource, then press Enter Select the name of the room resource you wish to add, then click on the Rooms -> button at the bottom of the window. Alternately, double click on the name of the room resource to add it to this field Click OK The room resource should now appear under the Rooms section of the left menu in your Outlook calendar view. Toggling the…

Adding OneNote Class Notebook to Canvas

In the Canvas course in which you want to add a OneNote Class Notebook: Go to Settings. Click Apps . Search for OneNote Class Notebook and click the App when displayed in the results. At the end of the description which appears, click to visit their Information Page Under Get Started, click to Sign In Once signed in, you will see a list of Your LMS Registrations If you already have an LMS Registration, click View/Manage If not, click Register a new LMS Use the name " SLU Canvas - Production" and click Register Leave this tab open as you will need to copy/paste the Consumer Key (similar to a…
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