Overview This article gives recommendations for anti-virus protection on Windows computers. Windows Defender (Windows 10) Windows Defender is the Windows 10 version of Security Essentials. It should be pre-installed on Windows 10. For information on activating Windows Defender visit this page. If there is another anti-virus software already running on the computer, it should be un-installed before installing Security Essentials or activating Windows Defender. Microsoft Security Essentials (Windows 7) IT recommends that students, faculty, and staff use Microsoft Security Essentials if they do…

How to run a data backup with the User State Migration Tool From the Start Menu, open “Software Center”. Once the program loads, click on the “Operating Systems” tab. Click on “USMT Capture User State”, then click “Install”. Click on the “Install” button in the box that pops up. A loading bar will appear, and will quickly close, followed by another loading bar. Once this happens, the computer is in the backup process. This process will run for a while. The User should save any documents on this computer now to network locations or cloud storage until the receive their new computer. How to…

Exit Outlook Click the Windows Start Menu Type Control Panel Select Control Panel in the search results In the Control Panel window, in the upper right-hand corner, type Mail Double-click Mail Select Show Profiles. Under "When starting Microsoft Outlook, use this profile" click Prompt for a profile to be used Click Apply Click Ok

What is the T-Drive? The T-Drive is a file server hosted on St. Lawrence's campus where professors may sometimes put files that are needed for class. While not every class will require you to have the T-Drive on your computer, you may want to install it anyway just to save yourself some time later. Please note that you must be connected to GlobalProtect VPN in order to connect to the T-Drive from off campus. How to set up the T-Drive on Windows: In the task bar, click on the folder icon to open File Explorer. On the left sidebar in the window that appears, click This PC. In the bar at the top…

Overview Software Center is a part the System Center Configuration Manager (SCCM) that is installed on most St. Lawrence University desktops and laptops running Microsoft Windows. Software Center shows software that has been installed, is available for install, as well as any Microsoft Updates that are required. In-place operating system upgrades and new operating deployments can also be made available through Software Center. Tutorial You can access Software Center from the Start Menu under Microsoft System Center 2012 , Configuration Manager , Software Center. You can also find it by typing…

Instructions Confirm that iCloud for Windows is installed. Open iCloud Check the box next to "Mail, Contacts, Calendars, and Tasks with Outlook" Click "Apply" If Outlook is open, it may prompt you to close Outlook. In that case, click OK. You should now be able to view all of your iCloud calendars though Outlook. Documentation For more details, see Apple's official instructions: Set up iCloud Calendars and Contacts in Outlook on your Windows computer - Apple Support

Instructions Listen to Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and click on the one you would like to listen to. Click on the Play button (▶️) on the right side of the window to listen to the voicemail. You will also be able to read a transcription of the message here as well. Delete Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and hover your mouse over the one you would…

Overview This article outlines how to manage locally stored passwords in Windows Credential Manager. Open Credential Manager Open the Windows Start Menu Search for Credential Manager Click on the Safe Icon Remove Web Credentials Web Credentials are cached passwords from various web browsers on the computer, usually Microsoft Edge or Internet Explorer. To manage these passwords, proceed with the following instructions. Click on Web Credentials Find the web password to remove Click on the down-arrow and expand the listing Click Remove Note: if you are prompted for your local computer password…

Windows Instructions If you are signing in to Skype for Business from off campus, you will need to have the Windows Certificate installed. Install Skype for Business for Windows Open the Skype for Business app on your PC. In the box labeled "Sign-in Address", enter your St. Lawrence email. Click Sign-in. When prompted, enter your St. Lawrence password and click Sign-in again. If prompted to save your Skype for Business sign-in info, you can click Yes. Mac Instructions Open the Skype for Business app on your Mac. Click Advanced Options. In the box labeled "User Name", enter your St. Lawrence…

Overview How to share files from OneDrive (Windows) Instructions Save the file you would like to share to your OneDrive folder. Open your OneDrive folder in Windows Explorer. Right click the chosen file and click "Share". Choose who you would like to have access by clicking “Anyone with the link” and selecting your preferred security setting. Enter the email addresses of the people with whom you would like to share the document. Click Send