Focused Inbox If you cannot see emails in Outlook that you should be receiving, try turning off Focused Inbox. If this does not work, check the Junk Email folder. Windows - Legacy Outlook At the top of your screen, click View. If Show Focused Inbox is highlighted, click it to turn it off. Mac Open Outlook on your computer. On the upper left corner of your screen, click Outlook. Click Settings. Next to Focused Inbox, uncheck the box that reads Sort Messages into Focused and Other. Webmail Go to outlook.office.com on your computer. On the upper right of your screen, click the Settings gear icon…