Set up the T-Drive on Windows and Mac

What is the T-Drive? The T-Drive is a file server hosted on St. Lawrence's campus where professors may sometimes put files that are needed for class. While not every class will require you to have the T-Drive on your computer, you may want to install it anyway just to save yourself some time later. Please note that you must be connected to GlobalProtect VPN in order to connect to the T-Drive from off campus. How to set up the T-Drive on Windows: In the task bar, click on the folder icon to open File Explorer. On the left sidebar in the window that appears, click This PC. In the bar at the top…

iMovie Library Backup

iMovie Backup If iMovie is open, close iMovie Click Finder Click Go Click Home Your iMovie events and projects are contained in the Movies folder. Copy this folder to an external or network drive to back it up. Restore a Backup If iMovie is open, close iMovie Place the Movies folder back into your Home folder* Open iMovie * iMovie will default to the library named iMovie Library If you change the name of the library or are maintaining multiple libraries: Open iMovie Click File Click Open Library Click Other Click Locate and choose the library you want to open iMovie can manage libraries from…

Manage your Voice Mail with Microsoft Teams for Windows and Mac

Instructions Listen to Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and click on the one you would like to listen to. Click on the Play button (▶️) on the right side of the window to listen to the voicemail. You will also be able to read a transcription of the message here as well. Delete Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and hover your mouse over the one you would…

Manage Passwords in Keychain Access for MacOS

Overview This article outlines how to manage locally stored passwords in Keychain Access for MacOS. Related Support Articles "If your Mac keeps asking for the Login Keychain Password" Open Keychain Access Press Command + Space to open Spotlight Alternatively, you may click on the Magnifying Glass in the top-right corner of the screen Type Keychain Click on the Keychain Access Icon to open the password manager Remove Local Passwords Click login on the left sidebar If login is locked, click the Lock Icon on the top-left of the window If prompted, enter your keychain password Click OK Once the…

JAMF Pro Self Service Tutorial

Overview JAMF Pro Self Service is available on St. Lawrence University owned Mac devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to distribute on campus. A helpful analogy is to think of Self Service as St. Lawrence University's version of the Apple App Store. Tutorial Open the Self Service application, which is located in the Applications Folder Additionally, you can use Spotlight Search, accessible from either the Magnifying Glass Icon in the top right corner of the screen or by pressing Command (⌘) + Space, and typing Self Service…

Sign in to Skype for Business on Mac and Windows

Windows Instructions If you are signing in to Skype for Business from off campus, you will need to have the Windows Certificate installed. Install Skype for Business for Windows Open the Skype for Business app on your PC. In the box labeled "Sign-in Address", enter your St. Lawrence email. Click Sign-in. When prompted, enter your St. Lawrence password and click Sign-in again. If prompted to save your Skype for Business sign-in info, you can click Yes. Mac Instructions Open the Skype for Business app on your Mac. Click Advanced Options. In the box labeled "User Name", enter your St. Lawrence…

How to setup Python for Computer Science Classes

Overview The following instructions have been written by Kevin Angstadt and are up to date as of September 2024. Follow these steps carefully to duplicate the classroom programming environment on your personal computer. If you run into trouble, please contact the IT Help Desk. Instructions Windows Instructions Set up OneDrive: Follow these instructions to set up OneDrive on your computer. You will be saving all of your Python files on OneDrive to avoid losing all your work if your computer breaks during the semester. (This has happened every semester I've taught 140!) Get the Python…

Sign-in Error 0x0 on Office for Mac

Instructions Quit and Uninstall all Office 365 applications. Drag all Office Applications to the trash from your LaunchPad or the Applications folder within Finder. This includes Word, Excel, PowerPoint, OneNote, OneDrive, and Outlook. Empty your Trash. Restart your computer. Navigate to: https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193 Download the license removal tool from the URL above and run the downloaded file. Follow the installation prompts. Restart your computer. Navigate to: http://portal.office.com Enter your…

How to Set Up the Microsoft Remote Desktop App on your Computer

Mac OS Instructions Open the App Store on your Mac. Download and Install "Windows App". Open the Windows App. When asked for access to Bluetooth, Camera, and Microphone, click Allow. At the top of the window, click Workspaces. On the top left, click the + button and click Add Workspace. In the workspace URL field, type in "remote.stlawu.edu". The rest of the information should then auto-populate. Click Add. Enter your SLU email address and password and click Continue. When you're ready to use the Remote Desktop, double click on "Windows 10 Lab" and sign in with your SLU email address and…

How to remove Wifi Networks from your devices

Overview Most devices will save or "remember" previous wi-fi networks that you have connected to in the past. This will also save the settings that were used at the time you connected. However, if the settings of the network change, your device's version of those settings may no longer match, which can cause issues when trying to reconnect. One way to resolve this is to delete or "forget" these wi-fi networks from your device, and re-add them again. This article will show you how to forget saved wi-fi networks. For instructions on how to reconnect to SLU networks once you have forgotten them…
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