Finance Query

The filter on the left can be used to narrow the results shown on screen. Enter the GL items you want shown and click “Apply Filter”. You can also choose whether you want to show the accounts with no activity and how you want the items sorted This can always be reset to remove all filters. Commonly used filters can also be saved for quicker application. You can further filter results by choosing any available fiscal year and the start and end dates for the desired transactions. By clicking on “Export” you can download the results for further work within Excel. You can adjust the view to suit…

Overview of Remote Desktop and Remote Apps

Overview The Remote Desktop and Remote Apps allow for SLU users to access lab computers or applications used in class online from a browser, or from the Microsoft Remote App. The Remote Desktop acts as a Windows 10 lab computer viewed from your device, and can perform all of the same functions as a lab computer on campus. This means you would not need to be connected to the GlobalProtect VPN in order to access certain websites and applications, including the Saints portal. Remote Apps are the desktop version of a program, allowing you to use the full capability of the program from your browser…

Set the Microsoft Authenticator App as your default MFA method

Prerequisites This guide is for people who have already set up the Microsoft Authenticator App on their smartphone or tablet, but have not set it as their default method for Multi-factor Authentication. If you have not yet set up the Microsoft Authenticator app, please do so here, and follow the instructions. You will be shown there how to set the Microsoft Authenticator app as the default. Instructions Visit https://mysignins.microsoft.com/security-info. Enter your SLU Email Address, then click Next. When you see the St. Lawrence logo, enter your SLU email address and password. Then click…

How to Migrate Secret Keys in Kleopatra

1. Open a working copy of Kleopatra. 2. Right click the desired key and click "Export secret key". 3. Choose an accessible network destination and click Save. 4. Open the new copy of Kleopatra on the target computer. 5. Click "Import" and open the exported secret key file. 6. If prompted, enter the password. (Ask Admissions for the password). 7. After it has been imported, right click and choose "Add User". 8. Rename the name and email to the new user's name.

LANSchool Computer Lab/Classroom Management Software

Feature Overview Display thumbnails of all student/lab computers to monitor activity Display of instructor computer on all student computers Display of any individual student computer on room display Display annotation Blank student screens Lock student computers App/Web limiting Send messages to any individual or all student computers Receive messages from student computers Send files out to students and receive files back Student polling Remote control of student computer If you are interested in using and/or learning more about LANSchool, please submit a Service Request or contact the IT…

Installing Java on Windows 10 for use with CROA

Overview In order to use the Java based editor in business objects, users must be using Internet Explorer with an appropriate version of Java. Instructions To find out which versions of Java are currently installed: Type “Java” in the Windows search bar and select “Configure Java” In the Java Control Panel click “Java” Select View Install Java for use with IE: Open \\ourslu\installs$\java Copy JavaSetup8u231.exe to a local folder (eg. desktop/documents) Run the installer for the local location Once Java is installed, restart the computer Add site exceptions in the Java control panel: Type…

How to install Adobe applications through the Adobe Creative Cloud app

Confirm that the Creative Cloud desktop app is installed on the computer. If it is not, it can be installed from the Adobe help website at the following link, under the section “How to download Creative Cloud desktop app using direct download links”: https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html Open the Creative Cloud desktop app On a PC, double click the Creative Cloud icon on the desktop. On a Mac, click the Creative Cloud icon in the taskbar at the top of the screen. Sign into the app using your SLU Email Address and Password If an “Access Denied”…

Troubleshooting Common Zoom Issues

Here is a list of a few common issues that can occur within Zoom and how you may be able to resolve them. I cannot sign in to Zoom or I cannot connect to a Zoom call If you are prompted to sign in via the desktop or mobile app, or to view a recording, you must choose the option to sign in via SSO. View this brief video tutorial (0:24) demonstrating how to sign in via SSO. Signing in to the Web Portal From a desktop or laptop make sure you are signing in from the official St. Lawrence Zoom page: https://stlawu.zoom.us Signing in via a Mobile Device Open the Zoom app Tap Sign In Under the Or…

Tuesday Tip #1: Install the Microsoft Authenticator App!

Tuesday Tip #1 is: Install the MS Authenticator App, enable Multi Factor Authentication (MFA) for other programs, and use the app for all authentications! “Did you know the app allows you to complete an MFA challenge by simply tapping ‘Approve’ on your phone? No more manually entering codes! It can also be used to generate security codes for sign-in, even when your phone doesn’t have data/wifi service.” In addition, enabling MFA to access software such as banking, gmail, shopping, and social media sites makes it MUCH MORE DIFFICULT for your account to be compromised. You can add many other…

Uninstall and Remove the Microsoft Authenticator App

Overview There are times when removing the Microsoft Authenticator App can be necessary, such as for troubleshooting issues or moving to a new smart phone. For removing the Authenticator App, follow these instructions. Instructions Sign in to the Microsoft Security Website. In the list of Sign In Methods, look for one that is called "Microsoft Authenticator", and click the Delete button. You may be prompted to sign in with Two-Factor Authentication. Click Sign In. Enter your SLU username and password. Complete the multi-factor authentication challenge. If necessary, click the Delete button…
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