Subtitle
Access your SLU email from any web browser
Login Experience
Single Sign-on
System Audience
Students
Faculty
Staff

Setup Auto-Reply/Away Message in Outlook

Overview You can set up an " away message," or auto-reply, to let people know when you will be out-of-office. This message will automatically send when someone emails you during that time period. If you are graduating, you should set an away message directing people to new contact information as you will be unable to access your St Lawrence University email one year after graduation. Instructions Outlook for Web (Webmail) Navigate to outlook.office.com and sign in. Click on the Gear icon in the upper right corner. On the left, select Mail. To the right of Mail, select Automatic Replies. Click…

Recover Deleted SLU Emails (Cleared from Deleted Items Folder)

Recovering Deleted Emails If you have deleted an email that was emptied from your trash, you have a limited time to recover it by accessing the Restore Deleted Items feature. Currently, there is no way to recover deleted emails on Outlook for Mac. However, you can still recover deleted emails by using Webmail. Outlook Webmail Go to outlook.office.com on your computer. Click on your Deleted Items folder Click Recover Deleted Items from Server on the banner that appears. Select the email(s) you wish to recover. *Hold ctrl and click to select multiple emails* Click Restore Selected Items Click OK…

Rebuild Outlook Search Catalog

Overview The search function sometimes stops working in Outlook. Rebuilding the index can fix the issue. Rebuild Index Open Outlook Click File Click Options Select Search Click Indexing Options Click Advanced Click Index Settings Click Troubleshooting Click Rebuild For more information, click on this link for the Microsoft Knowledge Base article. If you still have problems resolving the Outlook search issue, contact the IT Help Desk for further information and assistance.

Publishing Calendars

To publish your calendar to the Internet, follow the steps below. Log in to Outlook Web App ( https://outlook.office.com) Click on the calendar button in the lower right hand menu bar Choose the calendar you wish to publish, right click on the calendar name and click Share - Publish this calendar to the Internet In the new window, select the Publishing detail. You may choose from the following options: Availability Only - displays busy/free time only Limited Details - displays appointment subject, date, time, and location Full Details - displays all of the above, plus the description of the…

Outlook Profile Prompt

Exit Outlook Click the Windows Start Menu Type Control Panel Select Control Panel in the search results In the Control Panel window, in the upper right-hand corner, type Mail Double-click Mail Select Show Profiles. Under "When starting Microsoft Outlook, use this profile" click Prompt for a profile to be used Click Apply Click Ok

Opening and Viewing a Shared Outlook Calendar

Instructions This process will vary slightly depending upon whether you use Outlook on the Web, Outlook for Windows, or Outlook for Mac. Open your Outlook calendar Either in the left sidebar or in the Ribbon, you will see an option to either Add Calendar or Open a Shared Calendar Search for the calendar you wish to add/open Note: if you have multiple accounts, you may need to choose the account you wish to search from If given the option, choose to Add from Directory if adding a SLU-related calendar Begin to type the name of the calendar you wish to open and matching calendars will appear. For…

Navigating Exchange Online (Webmail)

Accessing Webmail To access the Exchange Online (Office 365) Outlook Webmail: Navigate to https://outlook.office365.com Enter your St. Lawrence email address Click Next Enter your St. Lawrence password Click Sign in Complete the authentication request. If you are on a personal computer, check the box reading Don't ask for another 90 days. If you are on a public computer or a computer with multiple users, uncheck this box. Navigating in Webmail Menu The Menu icon is the grid-like icon in the top-left of your window Clicking the Menu icon will show various Microsoft Web Applications that you can…

How to view your iCloud Calendar in Outlook for Windows

Instructions Confirm that iCloud for Windows is installed. Open iCloud Check the box next to "Mail, Contacts, Calendars, and Tasks with Outlook" Click "Apply" If Outlook is open, it may prompt you to close Outlook. In that case, click OK. You should now be able to view all of your iCloud calendars though Outlook. Documentation For more details, see Apple's official instructions: Set up iCloud Calendars and Contacts in Outlook on your Windows computer - Apple Support

How to rebuild an Outlook profile in Windows

Open the control panel Click on “Mail (32 bit)” Click “Add” Type in a name for the new mail profile and click “Ok” Click “Next” then “Finish” for the Add new account box that pops up Confirm that “Always use this profile is checked” On the dropdown menu, select the new profile that you just created. Click “Apply” The next time you reopen Outlook, your mail will need to redownload from the server. Please be patient as this can take several minutes.

How to move your St. Lawrence University emails from Outlook to Gmail manually

Please note these steps only work using a Windows computer and the Outlook Desktop App. If you are using “New Outlook” you will need to revert to legacy Outlook first. Open the Outlook app on your computer and make sure you are signed into your St. Lawrence University email account. Export your Outlook emails to a .pst file and save it on your hard drive. Go to File > Open & Export > Import/Export > Export to a file. Save the file. Please make a note of where you save your Outlook Data File (see below). You can click “Browse” to change the location. Add your Gmail account to the Outlook…
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