Information Technology: Knowledge Base

  1. System

    1. Printer Queue Name Location 40_East_Main_Second_Floor 40 East Main, Second Floor 7_University 7 University, 1st Floor 84_Park_Street 84 Park Street Academic_Dean_ACA Vilas, Deans Office Admissions_1st…
    2. Up to 1 terabyte (TB) of data can be stored Individual files cannot exceed 10 gigabytes (GB) Up to 20,000 individual files or folders can be synced with the ODFB client File names beginning with a…
    3. Instructions This process will vary slightly depending upon whether you use Outlook on the Web, Outlook for Windows, or Outlook for Mac. Open your Outlook calendar Either in the left sidebar or in the…
    4. Exit Outlook Click the Windows Start Menu Type Control Panel Select Control Panel in the search results In the Control Panel window, in the upper right-hand corner, type Mail Double-click Mail Select…
    5. Overview The Remote Desktop and Remote Apps allow for SLU users to access lab computers or applications used in class online from a browser, or from the Microsoft Remote App. The Remote Desktop acts…
    6. Overview
      Search for your film on the Library Website If film is digitized, add the film to your course ( How to Add a Film to Canvas) If film is new or just not available in Panopto, use this to request it be…
    7. Overview, Best Practice
      Recommendations for Password Security In IT, a “Brute Force” password attack is a method used by hackers to steal a password by trying every possible combination of characters very quickly via…
    8. Overview, Best Practice
      Recommendations for Password Security In IT, a “Brute Force” password attack is a method used by hackers to steal a password by trying every possible combination of characters very quickly via…
    9. Overview
      How to Reset your St. Lawrence Password You can change your password via the Microsoft reset page. New employees can also set their first password this way in order to access their account. Set or…
    10. Overview | Phones
      Articles with information pertaining to traditional phones, voice over IP (VOIP), Skype for Business, and Voicemail.
    11. Overview, How-To, Resource | Scientific/Academic Tools
      Overview This article explains how students register for and drop courses on APR 2.0. The course registration process is a three step process: Meet with your adviser Plan your schedule Register for…
    12. Overview, How-To, Resource | Scientific/Academic Tools
      Overview This article explains how students register for and drop courses on APR 2.0. The course registration process is a three step process: Meet with your adviser Plan your schedule Register for…
    13. Overview, How-To, Resource | Scientific/Academic Tools
      Overview This article explains how students register for and drop courses on APR 2.0. The course registration process is a three step process: Meet with your adviser Plan your schedule Register for…
    14. How-To | Phones
      Overview This article outlines information on making and receiving calls with Polycom Lync integrated phones. Call with Number Pad Lift handset Dial the number Dial the 4 digit extension for on-campus…
    15. How-To | Phones
      Overview This article explains how to add multiple participants to a phone call on a Polycom telephone. Add Participants Lift the handset Call one of your participants Once you are connected to a…
    16. How-To | Zoom
      There are a number of safe guards you can put in place to mitigate unauthorized access and interruptions to your Zoom meetings (commonly referred to as Zoombombing). These safe guards are especially…
    17. How-To | Printing
      If you notice that a SLU Public Printer is prompting you to print from a bypass tray and asking you to select a paper size with every print job follow the instructions below to check the paper type…
    18. When viewing a PDF document in Canvas or Perusall, it is often not possible to print the document directly from your web browser. In those cases, if you first download the document and then open it on…
    19. Overview | Printing
      Information On St. Lawrence's campus, there are public copiers that can be used to print documents for class. Each student gets a printing budget of $48 annually. Black and White pages cost 6 cents…
    20. Overview, Resource | Printing
      Student Printing Budget and Billing Each student is allotted $48 for printing per academic year. The balance declines at $0.03 per side of a sheet for black and white printing and $0.15 per side of a…
    21. Overview, Resource | Printing
      Student Printing Budget and Billing Each student is allotted $48 for printing per academic year. The balance declines at $0.03 per side of a sheet for black and white printing and $0.15 per side of a…
    22. Overview, Resource
      Students Student Name SMC # St. Lawrence University 23 Romoda Dr. Canton, NY 13617 Faculty/Staff Faculty/Staff Member Name Department Name 23 Romoda Dr. Canton, NY 13617 Videos To find out how to…
    23. Overview, Resource
      Students Student Name SMC # St. Lawrence University 23 Romoda Dr. Canton, NY 13617 Faculty/Staff Faculty/Staff Member Name Department Name 23 Romoda Dr. Canton, NY 13617 Videos To find out how to…
    24. How-To | LMS: Canvas
      After a term ends, by default, all students will retain Read Only access to their Canvas course sites. In some cases, this level of access may be sufficient for students to satisfy an incomplete. Note…
    25. How-To | LMS: Canvas
      Overview This article explains how to publish / unpublish a Canvas course. All Canvas course sites are created automatically unpublished. Students will not be able to access a Canvas course if it is…