Post-Migration Testing Checklist

Once your phone has been migrated, please review the list below to ensure that everything is functioning properly: Questions? → Teams Phone Calling Basics — Verify the Dial Pad Open the Microsoft Teams desktop application or Teams mobile app. Click Calls and confirm that the dial pad is visible. — Test Outbound Calling Place a call to another member within your department or the campus phone system. Place a call to an external phone number, such as your cell phone or another off-campus number. — Test Inbound Calling Have a colleague call your Teams phone from within the organization. Call your…

Setting & Testing Audio/Video

This page outlines how to configure audio and video settings for calls to ensure your devices are working properly and also how to place a test call to confirm. Following these steps will help you achieve the best call experience and troubleshoot issues before joining important meetings or making calls. At the top, open the menu in Microsoft Teams by selecting ... > Settings Go to Devices (left) Under the Audio settings area, choose your preferred Microphone and Speaker from the drop-down menus. You can also set Automatically adjust mic sensitivity and Sync device buttons to On If you plan to…

Setting Up Delegates

You can assign a delegate in Microsoft Teams to make and receive calls on your behalf. When someone is set as your delegate, they share access to your phone line—allowing them to see incoming calls and place calls on your behalf. Adding a delegate At the top, open the menu in Microsoft Teams by selecting ... > Settings Under Calls, go to Manage delegates section and choose Add a delegate Type the person's name or username in the Add a delegate box Once the desired individual is selected, choose the desired permissions you will grant Additional Information Your delegate will receive a…

Teams Phone Calling Basics

This page provides a quick overview of the essential features you’ll use every day as part of the migration to Microsoft Teams phone. Whether you’re signing in for the first time, placing or answering calls, or trying to learn more advanced tasks like setting up a delegate, these steps should help you navigate the new calling experience. Signing in Post-Migration Checklist Placing a call Answering a call Transferring a call Putting a call on Hold Managing Voicemail Setting & Testing Audio/Video Setting Up Delegates Video Tutorials Signing in Signing into Microsoft Teams, Web App: Go to https:/…

Managing Voicemail

Managing voicemail for Teams phone This article will show you how to access your voicemail and how to change your voicemail greeting for Teams phone. Accessing voicemail You can access your voicemail through email, the Microsoft Teams app on your computer or mobile device. Access voicemail via email When you receive a voicemail, you’ll get an email notification. The sender field will show the phone number of the caller. The email body may include a transcription of the voicemail (if the audio is clear enough). The voicemail recording is included as an attachment. To listen to the message, open…

Applications and Resources that Require Multi-Factor Authentication

The following applications require Multi-Factor Authentication: Microsoft Office 365/ Student Email University Tickets Christopherson Business Travel Photoshelter JAMF Protect Zoom Qualtrics RENXT CBORD GET Ellucian Cloud SLATE Medicat Rave Guardian Benefit Solver PeopleAdmin PeopleGrove University Websites Gradescope OCLC EZProxy BlackBaud Pantheon Team Dynamix Canvas Panopto ArcGIS Online Everfi Axiom Starfish GetInclusive Handshake Interstride LinkedIn Learning OnTheHub Screenpal SLUGS Vmock WeVideo Additional Information For additional information about Multi-Factor Authentication, click…

Network Printers: Name and Location

Printer Queue Name Location 40_East_Main_Second_Floor 40 East Main, Second Floor 7_University 7 University, 1st Floor 84_Park_Street 84 Park Street Academic_Dean_ACA Vilas, Deans Office Admissions_1st_Floor Admissions, 1st Floor Admissions_3rd_Floor_B Payson, 3rd Floor Admissions_Counsel_2 Admissions, 2nd Floor ADV_Serv_Book Vilas Affirm_Action Vilas Alumni_Parent_Office 40 East Main Street Appleton_Office Appleton, Brenda's Office Appleton_Pressbox Appleton Arena Art_Gallery Griffiths, Brush Art Gallery Augsbury_1 Augsbury Augsbury_2 Newell, Training Room Augsbury_Front_Office Augsbury, Front…

Recommended Windows Antivirus Software

Overview This article gives recommendations for anti-virus protection on Windows computers. Windows Defender (Windows 10) Windows Defender is the Windows 10 version of Security Essentials. It should be pre-installed on Windows 10. For information on activating Windows Defender visit this page. If there is another anti-virus software already running on the computer, it should be un-installed before installing Security Essentials or activating Windows Defender. Microsoft Security Essentials (Windows 7) IT recommends that students, faculty, and staff use Microsoft Security Essentials if they do…

Recognize and Report Phishing Messages

What is a phishing message? Per the Computer Security Resource Center - [Phishing is] a digital form of social engineering that uses authentic-looking—but bogus—e-mails to request information from users or direct them to a fake Web site that requests information. This is a form of cybercrime intended to steal user information, including passwords, addresses, credit card info, etc. Voice calls, text, apps, email, social media, and websites can all be used by hackers to trick you into providing personal information or credentials. Attackers can then use this information to gain access to other…
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