Setting Up Delegates

You can assign a delegate in Microsoft Teams to make and receive calls on your behalf. When someone is set as your delegate, they share access to your phone line—allowing them to see incoming calls and place calls on your behalf. Adding a delegate At the top, open the menu in Microsoft Teams by selecting ... > Settings Under Calls, go to Manage delegates section and choose Add a delegate Type the person's name or username in the Add a delegate box Once the desired individual is selected, choose the desired permissions you will grant Additional Information Your delegate will receive a…

Teams Phone Calling Basics

Signing in Placing a call Answering a call Putting a call on Hold Transferring a call Managing Voicemail Setting Up Delegates Signing in Signing into Microsoft Teams, Web App: Go to https://teams.cloud.microsoft/ Log in with your St. Lawrence email/password Signing into Microsoft Teams, Desktop App: Launch the Teams application If prompted, log in with your St. Lawrence email/password Under account type, choose "Work or School" Placing a call [ top] You can place calls using your computer or with a mobile device using the Teams app (iOS or Android). Computer Open Microsoft Teams On the left…

Managing Voicemail

Managing voicemail for Teams phone This article will show you how to access your voicemail and how to change your voicemail greeting for Teams phone. Accessing voicemail You can access your voicemail through email, the Microsoft Teams app on your computer or mobile device. Access voicemail via email When you receive a voicemail, you’ll get an email notification. The sender field will show the phone number of the caller. The email body may include a transcription of the voicemail (if the audio is clear enough). The voicemail recording is included as an attachment. To listen to the message, open…

Applications and Resources that Require Multi-Factor Authentication

The following applications require Multi-Factor Authentication: Microsoft Office 365/ Student Email University Tickets Christopherson Business Travel Photoshelter JAMF Protect Zoom Qualtrics RENXT CBORD GET Ellucian Cloud SLATE Medicat Rave Guardian Benefit Solver PeopleAdmin PeopleGrove University Websites Gradescope OCLC EZProxy BlackBaud Pantheon Team Dynamix Canvas Panopto ArcGIS Online Everfi Axiom Starfish GetInclusive Handshake Interstride LinkedIn Learning OnTheHub Screenpal SLUGS Vmock WeVideo Additional Information For additional information about Multi-Factor Authentication, click…

Network Printers: Name and Location

Printer Queue Name Location 40_East_Main_Second_Floor 40 East Main, Second Floor 7_University 7 University, 1st Floor 84_Park_Street 84 Park Street Academic_Dean_ACA Vilas, Deans Office Admissions_1st_Floor Admissions, 1st Floor Admissions_3rd_Floor_B Payson, 3rd Floor Admissions_Counsel_2 Admissions, 2nd Floor ADV_Serv_Book Vilas Affirm_Action Vilas Alumni_Parent_Office 40 East Main Street Appleton_Office Appleton, Brenda's Office Appleton_Pressbox Appleton Arena Art_Gallery Griffiths, Brush Art Gallery Augsbury_1 Augsbury Augsbury_2 Newell, Training Room Augsbury_Front_Office Augsbury, Front…

Recommended Windows Antivirus Software

Overview This article gives recommendations for anti-virus protection on Windows computers. Windows Defender (Windows 10) Windows Defender is the Windows 10 version of Security Essentials. It should be pre-installed on Windows 10. For information on activating Windows Defender visit this page. If there is another anti-virus software already running on the computer, it should be un-installed before installing Security Essentials or activating Windows Defender. Microsoft Security Essentials (Windows 7) IT recommends that students, faculty, and staff use Microsoft Security Essentials if they do…

Recognize and Report Phishing Messages

What is a phishing message? Per the Computer Security Resource Center - [Phishing is] a digital form of social engineering that uses authentic-looking—but bogus—e-mails to request information from users or direct them to a fake Web site that requests information. This is a form of cybercrime intended to steal user information, including passwords, addresses, credit card info, etc. Voice calls, text, apps, email, social media, and websites can all be used by hackers to trick you into providing personal information or credentials. Attackers can then use this information to gain access to other…

Proper Addressing of Campus Mail

Students Student Name SMC # St. Lawrence University 23 Romoda Dr. Canton, NY 13617 Faculty/Staff Faculty/Staff Member Name Department Name 23 Romoda Dr. Canton, NY 13617 Locating Your Student Mailbox Number Method 1 (APR2/Colleague) Log into APR2. Click your account username at the top right of the main page. In the drop-down menu that appears, click User Profile. Under Addresses, the SMC number will be listed. Method 2 (Residence Life Portal) Log into the Residence Life Portal. At the top of the page, click SMC. Under Student Mail Center, the SMC number will be listed.

Printing Quotas, Costs, and Billing

Student Printing Budget and Billing Each student is allotted $48 for printing per academic year. The balance declines at $0.03 per side of a sheet for black and white printing and $0.15 per side of a sheet for color printing. There is a minimum charge of $0.06 per sheet. A sheet is defined as one 8.5" x 11" sheet of paper, front and back. A side is defined as one of two total sides of a 8.5" x 11" sheet of paper. Students are encouraged to print multiple pages per sheet to make the most of their allotment and reduce printing costs to the University and the environment. Two-sided printing is…

Information for Outgoing Students

Overview Graduated student accounts will expire on May 31st one year after you graduate. Class of 2025, your St. Lawrence student accounts will expire on May 31st, 2026. Class of 2026, your St. Lawrence student accounts will expire on May 31st, 2027. Graduating and graduated students, before your account is shut off, follow the guidance below to transition the services associated with your St. Lawrence University student account, including: St. Lawrence University Email, calendar, and contacts. Microsoft OneDrive, P Drive, Adobe Creative Cloud, or ArcGIS data. Non-university services…
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