You can assign a delegate in Microsoft Teams to make and receive calls on your behalf. When someone is set as your delegate, they share access to your phone line—allowing them to see incoming calls and place calls on your behalf. Adding a delegate At the top, open the menu in Microsoft Teams by selecting ... > Settings Under Calls, go to Manage delegates section and choose Add a delegate Type the person's name or username in the Add a delegate box Once the desired individual is selected, choose the desired permissions you will grant Additional Information Your delegate will receive a…

Signing in Placing a call Answering a call Putting a call on Hold Transferring a call Managing Voicemail Setting Up Delegates Signing in Signing into Microsoft Teams, Web App: Go to https://teams.cloud.microsoft/ Log in with your St. Lawrence email/password Signing into Microsoft Teams, Desktop App: Launch the Teams application If prompted, log in with your St. Lawrence email/password Under account type, choose "Work or School" Placing a call [ top] You can place calls using your computer or with a mobile device using the Teams app (iOS or Android). Computer Open Microsoft Teams On the left…

Managing voicemail for Teams phone This article will show you how to access your voicemail and how to change your voicemail greeting for Teams phone. Accessing voicemail You can access your voicemail through email, the Microsoft Teams app on your computer or mobile device. Access voicemail via email When you receive a voicemail, you’ll get an email notification. The sender field will show the phone number of the caller. The email body may include a transcription of the voicemail (if the audio is clear enough). The voicemail recording is included as an attachment. To listen to the message, open…

SentinelOne Endpoint Protection Overview SentinelOne is an endpoint protection platform that helps detect, prevent, and respond to malware and other security threats in real time. It runs quietly in the background and provides enhanced protection for university computers. As part of our ongoing security efforts, SentinelOne will be deployed to university-owned Windows and Mac devices. What to Expect Before deployment, you'll receive a targeted communication from the IT Team. Deployment will occur automatically through our management systems: Windows devices: via System Center Configuration…

To Request a Refund Go to the website: https://publicprinting.stlawu.edu Enter your St. Lawrence University username and password to log in. Select Recent Print Jobs. To the right of the failed print job, select Request Refund. Refunds are reviewed monthly by IT staff. All accounts will be reviewed for refunds before bills are sent out at the end of the school year.

All documents uploaded to the website must pass a basic accessibility check before they can be published. The standard for our website is based on the ADA mandate to meet the Web Content Accessibility Guidelines (WCAG), specifically Level A and AA. These standards are in place to help ensure that all users on our website can access necessary information in a manner that works for them. Creating Accessible Documents in Word Fillable Form Fields in Acrobat Checking Document Accessibility Uploading an Accessible PDF Document vs Webpage Before creating a document on the website, you need to…

Films are typically added into modules as items directly or on to pages shared via modules. This article will outline steps for both options: To add a film directly to a module as a link: Log into Canvas at: https://stlawu.instructure.com and go to your course. Create a new, or click into existing module. Click the '+' icon in the module to add an item. From the drop-down menu, choose 'External Tool' From the external tools window, choose 'Panopto Video. In the Panopto window drop-down menu, change this to 'Everything' Search for film by title, or call number. Select film and then choose…

Using the Boca Printer to Print Tickets The new website for printing off the tickets can be found here: https://saintsathletics.universitytickets.com/w/default.aspx Before printing, turn the Boca machine on from the switch on the side. Then when trying to print a ticket from the website above, make sure "Printer 1" is selected from the dropdown menu of printers. If there are no more ticket papers in the machine, open up the top and place the new tickets into a slot behind the machine with the white side (has no "Boca" label) facing up. Place the lid back on top, and the machine should be ready…

Instructions for adding printers through the Network to your computer.

Overview You can set up an " away message," or auto-reply, to let people know when you will be out-of-office. This message will automatically send when someone emails you during that time period. If you are graduating, you should set an away message directing people to new contact information as you will be unable to access your St Lawrence University email one year after graduation. Instructions Outlook for Web (Webmail) Navigate to outlook.office.com and sign in. Click on the Gear icon in the upper right corner. On the left, select Mail. To the right of Mail, select Automatic Replies. Click…