Instructions Open Skype for Business. Tap Organization sign in address and enter your St. Lawrence email address. Tap Advanced Options. In the  Username  field, enter  stlawu  followed by a backslash (\) and your St. Lawrence username. Example: stlawu.local\aperson Close the Advanced Options to return to the main sign-in screen. Tap on the blue arrow. Enter your St. Lawrence password. Tap Sign in.  If asked for a phone number, your mobile number will be filled in by default. Replace the number with your St. Lawrence issued phone number. Additional Information The sign in process for Skype for…

Instructions Quit and Uninstall all Office 365 applications. Drag all Office Applications to the trash from your LaunchPad or the Applications folder within Finder. This includes Word, Excel, PowerPoint, OneNote, OneDrive, and Outlook. Empty your Trash. Restart your computer. Navigate to: https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193 Download the license removal tool from the URL above and run the downloaded file. Follow the installation prompts. Restart your computer. Navigate to: http://portal.office.com Enter your…

iOS Instructions From the App Store, download the Remote Desktop Mobile app and open it. If prompted to allow the app to connect to Bluetooth, Mic, and Camera, tap Continue, then tap Ok on all three prompts. On the top right of the screen, tap the + button. Tap Add Workspace. In the Email or Workspace URL field, enter your SLU email address. Wait until you see "https://remote.stlawu.edu" appear underneath "Workspace URL", then tap Next. Enter your SLU email address and password, then tap Next. Android Instructions From the Google Play Store, download the Remote Desktop app and open it. When…

Mac OS Instructions Open the App Store on your Mac. Download and Install "Windows App". Open the Windows App. When asked for access to Bluetooth, Camera, and Microphone, click Allow. At the top of the window, click Workspaces. On the top left, click the + button and click Add Workspace. In the workspace URL field, type in "remote.stlawu.edu". The rest of the information should then auto-populate. Click Add. Enter your SLU email address and password and click Continue. When you're ready to use the Remote Desktop, double click on "Windows 10 Lab" and sign in with your SLU email address and…

St. Lawrence University faculty, staff, and students can sign in to Zoom via Single Sign On (SSO) with their St. Lawrence email address and password. Sign in to Zoom from a Web Browser Go to https://stlawu.zoom.us Click Sign In Sign in with your St. Lawrence University email address and password Sign in to Zoom to View a Cloud Recording Click the link for the Zoom cloud recording Do not enter your email address and password in the fields presented initially Click the option to sign in with SSO Sign in with your St. Lawrence University email address and password Sign in to Zoom from the Zoom…

Overview Most devices will save or "remember" previous wi-fi networks that you have connected to in the past. This will also save the settings that were used at the time you connected. However, if the settings of the network change, your device's version of those settings may no longer match, which can cause issues when trying to reconnect. One way to resolve this is to delete or "forget" these wi-fi networks from your device, and re-add them again. This article will show you how to forget saved wi-fi networks. For instructions on how to reconnect to SLU networks once you have forgotten them…

Open the control panel Click on “Mail (32 bit)” Click “Add” Type in a name for the new mail profile and click “Ok” Click “Next” then “Finish” for the Add new account box that pops up Confirm that “Always use this profile is checked” On the dropdown menu, select the new profile that you just created. Click “Apply” The next time you reopen Outlook, your mail will need to redownload from the server. Please be patient as this can take several minutes.

Step-by-Step Instructions Navigate to the Microsoft password reset page by clicking the link above or by visiting https://passwordreset.microsoftonline.com. In the "User ID" field, enter your St. Lawrence email address. Fill out the Capcha. Click Next. Choose whether you'd like to have the security code sent via a call or text to your personal cell phone, or emailed to your secondary email. If your cell phone or personal email are not listed, please visit: "Registering Password Reset Information" Click Email/Text/Call. The code will be momentarily sent either to your phone or your secondary…

Please note these steps only work using a Windows computer and the Outlook Desktop App. If you are using “New Outlook” you will need to revert to legacy Outlook first. Open the Outlook app on your computer and make sure you are signed into your St. Lawrence University email account. Export your Outlook emails to a .pst file and save it on your hard drive. Go to File > Open & Export > Import/Export > Export to a file. Save the file. Please make a note of where you save your Outlook Data File (see below). You can click “Browse” to change the location. Add your Gmail account to the Outlook…

Overview This article gives instructions for how to migrate the contacts from your SLU email account to Gmail. Instructions Export contacts from Outlook to CSV file: Export contacts in Outlook - Microsoft Support Import CSV file to Google Contacts: Import your contacts into Google Contacts - Computer - Contacts Help Additional Information If you want to migrate contacts on your phone, there are many third-party apps in the App Store and Google Play store that can accomplish this. Contact Mover is one reputable option.