Overview Using Microsoft Outlook for the Web, you can manage memberships in distribution groups that you own through this portal. Here, you can edit members by adding them or removing them. This guide explains how to add or remove a member and common issues that may arrive when doing so. Instructions Accessing the portal Go to outlook.office.com and sign in with your St Lawrence University email address and password. If prompted, complete the authentication request. Click on the gear Settings icon on the upper right corner. Click General on the left side of the menu that appears. Click…

Instructions Listen to Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and click on the one you would like to listen to. Click on the Play button (▶️) on the right side of the window to listen to the voicemail. You will also be able to read a transcription of the message here as well. Delete Voice Mail Messages Click the Calls button on the left side of the window. In the "History" section, click Voicemail. Scroll through the list of voicemails and hover your mouse over the one you would…

Overview This article outlines how to manage locally stored passwords in Windows Credential Manager. Open Credential Manager Open the Windows Start Menu Search for Credential Manager Click on the Safe Icon Remove Web Credentials Web Credentials are cached passwords from various web browsers on the computer, usually Microsoft Edge or Internet Explorer. To manage these passwords, proceed with the following instructions. Click on Web Credentials Find the web password to remove Click on the down-arrow and expand the listing Click Remove Note: if you are prompted for your local computer password…

Overview This article outlines how to manage locally stored passwords in Keychain Access for MacOS. Related Support Articles "If your Mac keeps asking for the Login Keychain Password" Open Keychain Access Press Command + Space to open Spotlight Alternatively, you may click on the Magnifying Glass in the top-right corner of the screen Type Keychain Click on the Keychain Access Icon to open the password manager Remove Local Passwords Click login on the left sidebar If login is locked, click the Lock Icon on the top-left of the window If prompted, enter your keychain password Click OK Once the…

Overview There are two types of phones provided: NEC Polycom A user should check which type they have before moving to the next step. For NEC Phones Dial the number For on-campus calls, dial 4-digit extension For off-campus calls, dial 81 followed by the 10-digit number For Polycom Phones Dial the number For on-campus calls, dial 4-digit extension For off-campus calls, dial 10-digit number

Overview There are two types of phones provided: NEC Polycom A user should have permission to make international calls in order to do so. A user should check which type they have before moving to the next step. For NEC Phones Dial 8011 followed by the county code and the phone number desired. Example: To call a Belgian number xxxxxxxx, country code 32, a user would dial 801132xxxxxxxx For Polycom Phones Dial 011 followed by the country code and the phone number desired. Example: To call a Belgian number xxxxxxxx, country code 32, a user would dial 01132xxxxxxxx

Windows Instructions In the Skype for Business app, click on the Phone button (the button that looks like a dial pad). Using the dial pad, or with your keyboard, type in the phone number you are trying to reach. Click the Call button . ​​​​​​​If a Windows Defender pop up appears, click Allow Access. Your call will begin. When you are ready to hang up, click the red Hang Up button. Mac Instructions In the Skype for Business app, click on the Calls button on the left. Using the dial pad, or with your keyboard, type in the phone number you are trying to reach. Click the Call button. Your call…

Overview JAMF Pro Self Service is available on St. Lawrence University owned Mac devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to distribute on campus. A helpful analogy is to think of Self Service as St. Lawrence University's version of the Apple App Store. Tutorial Open the Self Service application, which is located in the Applications Folder Additionally, you can use Spotlight Search, accessible from either the Magnifying Glass Icon in the top right corner of the screen or by pressing Command (⌘) + Space, and typing Self Service…

Faculty, staff, and students can mitigate bandwidth issues, data caps, and other storage limitations by following these recommendations for files larger than 50 MB. Consider these questions about an application you are thinking of using to handle video: Is there enough storage space? Does it handle video efficiently? Who needs access? What happens if it fails? Sharing Video Highly Recommended Panopto: A video distribution platform with recording/screen casting capabilities. Good Alternative ScreenPal: Record and share videos. Videos can be saved locally or published to ScreenPal where they can…

Overview St. Lawrence University has 30 concurrent network licenses of Stata 19.0 BE for student and faculty use. Our license is Windows only, so if you have a Macintosh computer, you'll need to use a University owned Windows lab computer, or the SLU Remote Apps and Desktop. To Run Stata Navigate to N:\Menu\SLU Network Menu\Software for Courses\Economics\ and double click the Stata-64 shortcut to begin You can drag the shortcut to your desktop and launch it from there as long as you are connected to the campus network or connected off-campus via the VPN If you need help connecting to the N:\…