EMS Desktop Client Install

Type the following in the search bar in the bottom left-hand corner of your taskbar. \\saint\apps\netapps\EMS Double-click on the EMSApplication.exe Click OK when a pop-up titled "Cannot Start EMS" appears. After the Desktop Client is installed, enter your St. Lawrence username and password, if prompted. Click OK.

How do I organize my Canvas Dashboard?

To create a favorite list of the courses you want displayed on your Canvas Dashboard The Dashboard (left panel) is the area within Canvas where you can customize and access your courses Log into https://stlawu.instructure.com/ Select Courses (left panel), on the pop-out menu select All Courses ​​​​​​​​​​​​​​ Note: this will display ALL of the courses for your account Click the Star icon for each course you want to favorite / display on your dashboard Any course you do not chose to favorite can always be accessed the All Courses area Go to your Dashboard. The starred courses should be the only…

Getting Started with Panopto

Panopto records your screen and up to two other video sources. In addition to creating and delivering screencasts, with Panopto: Students can comment on/discuss videos Quizzes can added throughout the video PowerPoint slides are processed to be clickable/searchable Instructors can see viewing statistics Access Panopto Safari is not recommended for creating, managing and editing content in Panopto. Firefox, Edge and Chrome are recommended and all browsers should be fine for viewing content. Your account is the same whether you access Panopto directly or via Canvas. Adding the Canvas integration…

Getting Started with Microsoft Teams

Microsoft Teams is the hub for team collaboration in Microsoft 365 that integrates the people, content, and tools your team needs to be more engaged and effective. Teams can be created for departments or even projects within and between departments. Teams integrates with Microsoft OneDrive, Word, Excel and other applications to make storing, sharing and collaborating on documents simple. Use Teams for: Video and phone communication Storing, sharing and collaborating on documents Instant Messaging View Welcome to Microsoft Teams (2:42) for an overview of Teams features. Create a Team Teams can…

Fix the "Hold for Authentication" Error on Mac

Method 1: Retry in the print queue In the print queue of SLU Public Printing (the icon on your dock that looks like a printer), on the document showing the "Hold for Authentication" error, click the Retry button (the button that looks like a spiral, to the right of the X button). When prompted to enter your username and password, erase anything in the "Name" field, then enter your SLU Username and Password. (Your username is your email address without the "@stlawu.edu" portion. Press the Return key on your keyboard. The print job should now be sent successfully. If it disappears from the queue…

Email Setup Instructions

Information In order to sign into your email, you will need to have Multi-Factor Authentication set up. If you don't remember your password, you can set or reset your password. Incoming students, you will receive your St Lawrence University email address from the Registrar's Office. Microsoft does not support Gmail, so you cannot view your St Lawrence University email from Gmail. Set up your email on your devices Outlook for Mac To install Office 365 apps on your computer, including Outlook, follow these instructions. Open the Outlook app. In the menu bar at the top of the screen, click…

Configuring Microsoft Authenticator App for Multifactor Authentication (MFA)

What is Microsoft Authenticator App? Configuring the Microsoft Authenticator app for Office 365 Multifactor Authentication will save you time and effort by eliminating the need to enter verification codes by hand when signing into St. Lawrence resources or applications that are protected by Multi-Factor Authentication (MFA). If you already have the authenticator app configured, you can set it as your default from the Microsoft Security website. Setup Instructions Setup the Microsoft Authenticator App NOTE: You'll need your COMPUTER and your PHONE for this process First: On your computer: Visit…

Clearing Browser Cache

Below you will find links to instructions for clearing the browser cache in popular browser software. Clearing the browser cache may improve performance of malfunctioning websites. Internet Explorer 10 and 11 Microsoft Edge Google Chrome Safari 8+ Firefox

Change View and Focused Inbox in Outlook

Focused Inbox If you cannot see emails in Outlook that you should be receiving, try turning off Focused Inbox. If this does not work, check the Junk Email folder. Windows - Legacy Outlook At the top of your screen, click View. If Show Focused Inbox is highlighted, click it to turn it off. Mac Open Outlook on your computer. On the upper left corner of your screen, click Outlook. Click Settings. Next to Focused Inbox, uncheck the box that reads Sort Messages into Focused and Other. Webmail Go to outlook.office.com on your computer. On the upper right of your screen, click the Settings gear icon…
Subscribe to How-To