Instructions As of 11/15/2022, use of the Remote Desktop service from off-campus networks requires an active VPN connection. If you are connecting from an off-campus network, first ensure you are connected to the vpn. In your web browser of choice, type https://remote.stlawu.edu into the address bar at the top and press the Enter key. Enter your St. Lawrence username and password. (For most people, your username is your email with the "@stlawu.edu" part removed) If you are looking to use a Remote Desktop, choose Windows 10 Lab. Otherwise, select the specific app from the list that you wish to…

Retrieve your Chromecast name and MAC Address Your Chromecast name (e.g. Chromecast6654) and MAC Address (e.g. 2A:3B:C4:55:E6:77) will appear when choosing a network for your Chromecast from the Chromecast app. You can change this name if you like. You'll need the name and MAC address when you add the Chromecast to ClearPass. Do not attempt to connect the Chromecast to a wireless network at this step. Add your Chromecast to ClearPass Log in to https://clearpass.stlawu.edu with your St. Lawrence network username and password. Select Create Device Device Name: use the name you gave your…

Give your AppleTV a unique name On the AppleTV, go to Settings and select General Go to Name and select Custom Create a unique name for your AppleTV Connect your AppleTV to the wireless network, SLU-Devices Connect to SLU-Devices Go to Settings and select Network Go to About Write down your Wi-Fi Address Configure your AppleTV Go to Settings and select General Bluetooth: Off Software Updates: Update Automatically Time Zone: Set Automatically Restart your AppleTV Add your AppleTV to ClearPass Log in to https://clearpass.stlawu.edu with your St. Lawrence network username and password. Select…

Adding Secondary Account Navigate to stlawu.onedrive.com and sign in with your St. Lawrence University email address and password. Click on your Profile in the upper right corner of the page. Click Sign with a different account. Sign in with the secondary account's information. Documentation For more details, see Microsoft's official article here: How to add an account in OneDrive - Microsoft Support

To Begin Conference Call Invite your participants, and provide them with the following details: Date & time of the call Dial-in number Participant entry code At the designated date/time, enter your dial-in code from any telephone. At the prompt, key-in your Chairperson Entry code. NOTE: ​​​​​​We recommend that the chairperson, dial in early (at least 10 minutes); participants that dial-in before the chairperson will be placed on hold until the chairperson has connected. Chairperson (Host) Commands Chairperson Commands Key-Prompt Command Description *0 Operator Assistance Connects you with a…

NEC Phone Instructions Dial x5050 Enter the temporary PIN followed by # Listen to voicemail by saying "Voicemail" Polycom Phone Instructions Dial x1400 Enter the temporary PIN followed by # Listen to Voicemail by saying "Voicemail" Additional Information Voicemail messages will also be received as recorded audio files and sent to your email address. They can also be checked via Skype for Business.

Navigate to https://stlawu.onedrive.com Log in with your St. Lawrence email address and password Click on the Settings icon (gear). Click Onedrive Settings. On the left panel, click More Settings. Scroll down to Features and Storage. Click Storage Metrics. Your OneDrive storage usage will appear.

Configuring Voicemail Through Webmail Log in to SLU Webmail with your network username and password Click Options Click See all options Click Phone Configuring Voicemail Through NEC or Polycom Phones For NEC Phones Dial x5050 Enter PIN followed by # Select Personal Options Enter the option's number needed to be changed For Polycom Phones Dial x1400 Enter PIN followed by # Select Personal Options Enter the option's number needed to be changed Managing Voicemail Post Cloud Migration In Teams: Click the 3 dots at the top right by the icon and to the left of your initials Select Settings Select…

Changing Display Modes Right Click on the Desktop and select “ Display Settings” Under the “ Multiple Displays” section, click the drop down menu and select which setting you desire. “ Duplicate these displays” will make the picture the same on both screens. “ Extend these displays” allows you to put separate windows on each screen. The “S how only on” options will leave only one screen turned on while leaving the other blank. When asked if you would like to keep the display settings, click “ Keep changes” Configuring Extended Displays If you chose “ Extend these displays” in the drop down…

Overview This article has instructions for changing the voicemail greeting for a department phone extension that is connected to a shared email account and has been migrated to Exchange Online. To change the voicemail, you need an older Polycom phone with buttons. If there are none of these phones available in your department, please contact IT for assistance. Instructions Change Department Voicemail Recording Ensure that the phone shows the department shared account name at the top. If it shows a different account name, follow the Sign Out instructions and then the Sign In instructions. If it…