Problem Outlook search in Mac OS will sometimes not function correctly after an update or Time Machine data transfer. Instructions MacOS 12.6 and Earlier Open System Preferences Open Spotlight Click on the Privacy tab, set this aside for now Open Finder In the toolbar click "Go" Select Go to Folder Copy and paste the following location into the "Go to the folder:" dialog box: ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/ Drag the "Main Profile" folder to the Privacy tab in system preferences Now remove the "Main" folder from the Privacy tab using the - in the bottom…

VLC 3.x on Windows 10 Open VLC Click Media Click Convert / Save Click Add... Select the video file and click Open Click Convert / Save For Profile choose Audio - MP3 Click Browse to choose the location to save the audio file For File name, remove the extension (e.g., .mp4) if there is one Click Save Click Start VLC 3.x on macOS Open VLC Click File Click Convert / Stream Click Open media... Select the video file and click Open For Choose Profile choose Audio - MP3 Click Browse to choose the location to save the audio file For the file name in Save As: add a .mp3 extension to your file name…

Overview Outlook is able to store and export contacts beyond those found in the SLU Global Address book. When setting up SLU email across your devices, it can sometimes become the default service by which your contacts are stored. It is important to export your contacts before you lose access to them if/when your SLU account access ends. Instructions Outlook on the web Open the Outlook web app. On the left side of the page, click on the People button. (The button that looks like two person icons) On the top right of the page, click Manage Contacts. Click Export Contacts. Click Export. Your…

By default, only the host can share their screen during a Zoom meeting. To enable screen sharing for all participants: During a meeting Click the caret ^ to the right of the Share Click Advanced Sharing Options... For Who can share? select All Participants For all meetings Sign in to https://stlawu.zoom.us Click Settings Scroll to Screen sharing For Who can share? select All Participants Documentation See the official Zoom article for more information: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058641

Map the N drive to your computer. Follow this link to see how to map the N drive to your computer Once mapped, navigate to Computer Open the N drive Open the folder Menu Then open the folder, SLU Network Menu Then open the folder, Software for Courses Find the course you are enrolled in Browse the available software available for the course selected Double-click on the software and follow the download instructions Please refer to the relevant Knowledge Base articles on the IT website or go to the IT Help Desk for further installation instructions and assistance.

Information Distribution groups are University email lists that the University and departments use to send email communication to specific groups. New distribution groups can be requested and are created by Information Technology. Distribution group owners can manage and edit their own group membership. Distribution Group Management Instructions Groups that you own Sign in to the Distribution Group Portal with your SLU credentials. In the "Distribution groups I own" section, click on the group you would like to manage. Above the list of groups, click the Edit button (the button that looks like…

Creating the Meeting Link A Recurring Meeting with No Fixed Time can be used as an "always available" meeting room, similar to your Personal Meeting ID. We recommend this approach for regularly scheduled course meetings. To schedule a Recurring Meeting with No Fixed Time: Log in to https://stlawu.zoom.us with your St. Lawrence University email address and password Click Schedule a New Meeting Check the box Recurring Meeting For Recurrence, choose No Fixed Time Complete the remainder of the meeting configuration (topic, description, meeting options, etc.) and click Save For regularly scheduled…

Click the Wireless Icon... From the menu, click slu-wifi to connect to that network Confirm that the following fields are setup as listed below Wireless security: WPA & WPA2 Enterprise Authentication: Protected EAP (PEAP) Anonymous Identity: Leave Blank CA Certificate: (None) PEAP Version: Automatic I nter Authentication: MSCHAPv2 Username: St. Lawrence Network Username Password: St. Lawrence Network Password Click Connect A warning will appear stating "No Certificate Authority certificate chosen" Check Don't warn me again Click Ignore.

Important Prerequisites In order to connect to the GlobalProtect VPN, you must first install and configure the Microsoft Authenticator app with push notifications as your default sign-in method. To install the GlobalProtect VPN on your devices, find instructions here. If you do not have a smart phone or device capable of installing the Microsoft Authenticator app, reach out to the Information Technology department for further assistance by visiting the Help Desk on the bottom floor of ODY, calling 315-229-5770, or sending an email to helpdesk@stlawu.edu. Connecting to GlobalProtect VPN with…