Overview The St. Lawrence University Incident Response Plan is a strategic framework designed to ensure a swift, coordinated, and effective response to information security incidents that may threaten the university’s data, systems, or operations. By emphasizing preparedness, accountability, and continuous improvement, the plan supports the university’s commitment to safeguarding institutional assets, maintaining regulatory compliance, and minimizing the impact of security threats on the academic and operational mission. Through regular training and collaboration across departments, the…

SentinelOne Endpoint Protection Overview SentinelOne is an endpoint protection platform that helps detect, prevent, and respond to malware and other security threats in real time. It runs quietly in the background and provides enhanced protection for university computers. As part of our ongoing security efforts, SentinelOne will be deployed to university-owned Windows and Mac devices. What to Expect Before deployment, you'll receive a targeted communication from the IT Team. Deployment will occur automatically through our management systems: Windows devices: via System Center Configuration…

All documents uploaded to the website must pass a basic accessibility check before they can be published. The standard for our website is based on the ADA mandate to meet the Web Content Accessibility Guidelines (WCAG), specifically Level A and AA. These standards are in place to help ensure that all users on our website can access necessary information in a manner that works for them. Creating Accessible Documents in Word Fillable Form Fields in Acrobat Checking Document Accessibility Uploading an Accessible PDF Document vs Webpage Before creating a document on the website, you need to…

Articles pertaining to your calendar tied to your email account.

How to Reset your St. Lawrence Password You can change your password via the Microsoft reset page. New employees can also set their first password this way in order to access their account. Set or Reset Your Password If you receive an error or need assistance, please submit a service request by clicking the "Request Service" button on the right side of this page. You can also contact the ODY Service Desk at 315-229-5770. Password Guidelines Remember that a new password must meet the Password Guidelines: Must be a minimum of 16 characters. Cannot exceed maximum length of 127 characters Cannot…

Search for your film on the Library Website If film is digitized, add the film to your course ( How to Add a Film to Canvas) If film is new or just not available in Panopto, use this to request it be added to streaming system you can click on 'Request Panopto Broadcast'. If film needs to be ordered , you must contact library acquisitions directly here.

Educational Technologists collaborates with faculty to support the integration of technology in teaching, learning, and scholarship. We connect learning objectives with tools that foster advanced digital fluency, and partner with faculty in the design, planning, instruction, and assessment of digital projects to enrich the student experience in face-to-face, and online learning environments. The technologist(s) are eager to meet with faculty and to explore new technologies and strategies to best support teaching and learning. We offer workshops, access to resources, and personal consultations…

Information related to printing, faxing, scanning, copying & mailing.

Articles with information pertaining to traditional phones, voice over IP (VOIP), Skype for Business, and Voicemail.

You must sign in to https://stlawu.zoom.us (which activates your Basic account) before requesting a Licensed account. Click the Request Service button on this page to request a Licensed account. If you are unsure if you have a Licensed account, sign in to https://stlawu.zoom.us, click Profile and see User Type. Getting Started There is no sign up required. Do not create an account at zoom.us. Sign in to Zoom at https://stlawu.zoom.us with your St. Lawrence network credentials. If you've never hosted a web conference, we recommend an orientation. Contact the IT Help Desk to arrange a quick chat…