Navigating Zoom’s New Web Interface

What’s changing? Beginning September 30, Zoom is updating the look and navigation of the Zoom web portal. The new layout places common actions such as Start, Join, and Schedule on the Home page, while other tools have moved into menus in the upper-right corner. Who is affected? This change affects the Zoom web portal at https://stlawu.zoom.us/ . The Zoom desktop and mobile applications will continue to look and function the same. The biggest navigation changes are: The former left-side navigation menu has changed. A new waffle menu is available in the upper-right corner. Account tools are…

Managing Calls with Multiple Parties

Microsoft Teams provides several ways to manage conversations involving multiple participants. Whether you need to add someone to an existing call, place calls on hold while starting another conversation, or merge separate calls into a single discussion, Teams offers flexible options to help you collaborate efficiently and connect the right people at the right time. Add someone to an active call: While you are in a call: Choose People In the Participants window, type the name of a contact or the phone number in the search box and select. Teams will call the selected contact or phone number…

Planning for Instructional Continuity

While Canvas is a reliable platform and we do not anticipate any disruptions, no technology service is immune to occasional outages. Taking a few simple steps in advance can help ensure that teaching and learning continue with minimal interruption if Canvas becomes temporarily unavailable. The recommendations below provide ideas for maintaining access to course information, communicating with students, sharing instructional content, and administering assessments during a service interruption. Download your Canvas gradebook periodically so you have an up-to-date offline copy of student grades…

Poster & Presentation Production w/ PowerPoint

Preliminaries: Before you start working, create a folder that will contain your entire project – the PowerPoint file and all files/materials used within the poster or presentation. Then if you need to move the project to another computer (ie. where you are presenting), you can move the whole folder/project and not have to worry about missing elements. Storyboard your project by graphing out your design on paper (get a clear mental sense of it) before you start working in PowerPoint. Doing a Poster? Start with a blank slide IMPORTANT: if you will be printing the poster → before putting anything…

Post-Migration Testing Checklist

Once your phone has been migrated, please review the list below to ensure that everything is functioning properly: Questions? → Teams Phone Calling Basics — Verify the Dial Pad Open the Microsoft Teams desktop application or Teams mobile app. Click Calls and confirm that the dial pad is visible. — Test Outbound Calling Place a call to another member within your department or the campus phone system. Place a call to an external phone number, such as your cell phone or another off-campus number. — Test Inbound Calling Have a colleague call your Teams phone from within the organization. Call your…

Setting & Testing Audio/Video

This page outlines how to configure audio and video settings for calls to ensure your devices are working properly and also how to place a test call to confirm. Following these steps will help you achieve the best call experience and troubleshoot issues before joining important meetings or making calls. At the top, open the menu in Microsoft Teams by selecting ... > Settings Go to Devices (left) Under the Audio settings area, choose your preferred Microphone and Speaker from the drop-down menus. You can also set Automatically adjust mic sensitivity and Sync device buttons to On If you plan to…

Setting Up Delegates

You can assign a delegate in Microsoft Teams to make and receive calls on your behalf. When someone is set as your delegate, they share access to your phone line—allowing them to see incoming calls and place calls on your behalf. Adding a delegate At the top, open the menu in Microsoft Teams by selecting ... > Settings Under Calls, go to Manage delegates section and choose Add a delegate Type the person's name or username in the Add a delegate box Once the desired individual is selected, choose the desired permissions you will grant After granting permissions, go back to the Calls settings…

Teams Phone Equipment Recommendations

Overview When your phone is migrated to the new platform, you will likely need a headset with a microphone for your computer. If you do not currently have one, the default USB headset will be provided. If you’re looking for a different style or enhanced features, there are several alternative recommendations available. Note: any headset other than the default model will be the responsibility of your department to purchase and support. Headsets Logitech H390 (USB-A) or Logitech H391 (USB-C) Jabra Evolve 20 MS Teams Mono Wired Headset Jabra Evolve2 30 SE Wired Headset Polycom Voyager Focus 2…

Teams Phone Calling Basics

This page provides a quick overview of the essential features you’ll use every day as part of the migration to Microsoft Teams phone. Whether you’re signing in for the first time, placing or answering calls, or trying to learn more advanced tasks like setting up a delegate, these steps should help you navigate the new calling experience. Signing in Post-Migration Checklist Placing a call Answering a call Transferring a call Putting a call on Hold Managing Voicemail Setting & Testing Audio/Video Setting Up Delegates Video Tutorials Managing Calls with Multiple Parties Signing in Signing into…
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