How to use the User State Migration Tool in Software Center

How to run a data backup with the User State Migration Tool From the Start Menu, open “Software Center”. Once the program loads, click on the “Operating Systems” tab. Click on “USMT Capture User State”, then click “Install”. Click on the “Install” button in the box that pops up. A loading bar will appear, and will quickly close, followed by another loading bar. Once this happens, the computer is in the backup process. This process will run for a while. The User should save any documents on this computer now to network locations or cloud storage until the receive their new computer. How to…

Information for Outgoing Students

Overview Graduated student accounts will expire on May 31st one year after you graduate. Class of 2025, your St. Lawrence student accounts will expire on May 31st, 2026. Class of 2026, your St. Lawrence student accounts will expire on May 31st, 2027. Graduating and graduated students, before your account is shut off, follow the guidance below to transition the services associated with your St. Lawrence University student account, including: St. Lawrence University Email, calendar, and contacts. Microsoft OneDrive, P Drive, Adobe Creative Cloud, or ArcGIS data. Non-university services…

Printing from Canvas and/or Perusall

When viewing a PDF document in Canvas or Perusall, it is often not possible to print the document directly from your web browser. In those cases, if you first download the document and then open it on your computer, your default PDF viewer should allow for printing. If not, try a different PDF viewer such as Adobe Reader. Note: if Downloading from Perusal is not possible, you may need to speak to your instructor about their enabling downloading in the settings for that document. Or, submit a Service Request and we will reach out to the instructor.

Prevent Unauthorized Access and Interruptions to Zoom Meetings

There are a number of safe guards you can put in place to mitigate unauthorized access and interruptions to your Zoom meetings (commonly referred to as Zoombombing). These safe guards are especially important for persistent meeting IDs (e.g., recurring meetings, Personal Meeting ID). Before a Meeting Require a meeting password One of the simplest ways to prevent unauthorized access is to add a password to your meeting. This approach balances ease of access for legitimate participants while preventing access for those without a password. Consider a numerical password to allow participants…

Polycom Conference Call

Overview This article explains how to add multiple participants to a phone call on a Polycom telephone. Add Participants Lift the handset Call one of your participants Once you are connected to a participant, select the Menu Button on the phone display Navigate to Add Others in the menu by using the up/down arrows to the right of the display Press the Select Button below the display Enter a phone number or contact and select Add To add additional participants, repeat steps 4, 5 and 6.

Polycom Calling Tutorial

Overview This article outlines information on making and receiving calls with Polycom Lync integrated phones. Call with Number Pad Lift handset Dial the number Dial the 4 digit extension for on-campus calls. Dial the 10 digit number for off-campus calls. Call with Contacts Lift handset Using the up/down arrows to the right of the phone display, navigate to Contacts Press the button corresponding to Select under the display to select Contacts Using the up/down arrows to the right of the phone display, navigate to your desired contact Press the button corresponding to Call under the display to…

Plan Course Schedule in APR2

Overview This article explains how students register for and drop courses on APR 2.0. The course registration process is a three step process: Meet with your adviser Plan your schedule Register for courses Courses can only be added or dropped during registration periods. Finding a Course
 Go to https://apr2.stlawu.edu Log in with your St. Lawrence username and password Click Student Planning Under the Student Planning drop-down menu, click Course Catalog* Search the Course Catalog* for any courses you may want to register for * The course catalog lists all courses offered at St. Lawrence even…

Outlook Profile Prompt

Exit Outlook Click the Windows Start Menu Type Control Panel Select Control Panel in the search results In the Control Panel window, in the upper right-hand corner, type Mail Double-click Mail Select Show Profiles. Under "When starting Microsoft Outlook, use this profile" click Prompt for a profile to be used Click Apply Click Ok

Opening and Viewing a Shared Outlook Calendar

Instructions This process will vary slightly depending upon whether you use Outlook on the Web, Outlook for Windows, or Outlook for Mac. Open your Outlook calendar Either in the left sidebar or in the Ribbon, you will see an option to either Add Calendar or Open a Shared Calendar Search for the calendar you wish to add/open Note: if you have multiple accounts, you may need to choose the account you wish to search from If given the option, choose to Add from Directory if adding a SLU-related calendar Begin to type the name of the calendar you wish to open and matching calendars will appear. For…
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