- What is spam?
- Why do I get so much spam?
- "Legitimate" spam
- What is IT doing to prevent spam?
- What if I miss an Important message and it is deleted as junk?
- What can I do to prevent spam?
- Reporting spam
Spam is unwanted or junk email that is sent in mass using various methods both legitimately and illegitimately.
There are various reasons for getting excessive amounts of spam. Primarily, as reported by leading network technology company Cisco, worldwide volume is at an all time high and continually growing. Check out their website, senderbase.org/static/spam/ for current statistics.
You may also get a lot of spam because you have used your St. Lawrence email address to sign up for accounts and various services on the Internet that put your address on their mailing lists. Often, these companies share their email lists with other companies. Over time this can lead to your email address being on an exponential number of email lists. This can be avoided by not using your St. Lawrence email address to sign up for personal online services and by unsubscribing from these kinds of lists. It is important to understand that these companies aren't doing anything illegal. If you read the fine print when signing up for these accounts, you are agreeing to this.
St Lawrence University uses Microsoft’s Exchange Online Protection to detect spam and phishing attempts, which are then moved to your junk mail folder. It is important to check your junk mail folder occasionally to verify that legitimate messages have not been marked as spam. Email messages in the Junk folder will be automatically deleted after 14 days.
After 14 days any email that has been marked as junk will be deleted. However, you can recover deleted items for up to 60 days after it has been deleted
Managing safe and blocked senders, marking mail as junk or not junk, and creating inbox rules are great ways to manage what comes into your inbox.
Reporting spam to IT is not necessary. Please just delete your spam messages.