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Attempt to reduce phishing messages

In an effort to reduce the number of malicious (phishing) emails, on Tuesday, June 26 we will implemented a new system that helps identify whether messages sent on behalf of (i.e. not directly from) St. Lawrence accounts are legitimate or not. These types of messages appear to be from <youraccount>@stlawu.edu, but originate from an external mail system.

Examples include:

  • You share a document from Office 365 and an email is sent to those you have shared it with. You did not send that email, Office 365 sent that email on your behalf.
  • You distribute a survey from Qualtrics and an email is sent to survey participants. You did not send that email, Qualtrics sent it on your behalf.
  • You send a message to your students from the Messages tool in Sakai. You did not send that email, Sakai sent it on your behalf.

Other applications we have configured to send messages legitimately include:  Blackbaud Net Community (BBNC), Campaign Monitor, Constant Contact, Front Rush, MailChimp, Office365, Qualtrix. Sakai, Slate, Symplicity/Advocate, TerraDotta and Vendini.

If you or your office is using an application or service that sends email on St. Lawrence’s behalf, and we haven’t mentioned it above, please let us know by Monday, June 25. We want to be sure legitimate messages are not rejected.

 

 

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