Effective Tuesday, August 14, LIT will begin using a new Service Request System (SRS) for all technology related service. We are offering ½-hour demonstrations for you to come see the new system – please visit https://stlawu.qualtrics.com/jfe/form/SV_4GUAvlPmbfWOOB7 to reserve a seat!
In an effort to reduce the number of malicious (phishing) emails, on Tuesday, June 26 we will implemented a new system that helps identify whether messages sent on behalf of (i.e. not directly from) St. Lawrence accounts are legitimate or not. These types of messages appear to be from <youraccount>@stlawu.edu, but originate from an external mail system.
EMAIL to campus on May 9, 2018
Below is a phishing message sent to many St. Lawrence employees today. It is not real, please delete! I am excited to report, the ATP software did identify this message as malicious. Meaning had someone clicked on the link, an alert message would appear.
Monday, June 4, we will be retiring one of our old VPN servers. Not everyone is connecting to the old server, but if you have problems with the VPN next week, you will probably need to reconfigure the client. How do I update my VPN you ask?
Retirees opting to keep their University email account must schedule a consultation with IT to review network access/security, and how to move to personal email and storage options. Email accounts will be disabled when employment ends unless a consultation has been completed.
On March 20, 2018, Advanced Threat Protection (ATP) from Microsoft was activated for all employee accounts on our email system. You will notice that when you mouse over the link a long web address that starts with na01.safelinks.protection.outlook.com will appear.
After 25 wonderful years of serving campus from Madill Hall, Information Technology closed the doors to the IT HelpDesk January 4, 2018. On Monday January 8, Libraries and Information Technology (LIT) opened the new ODY Service Desk. This desk combines circulation and technology support in ODY.
The process to change your St. Lawrence University network password now requires verification via a secondary email address or mobile phone number. To verify or update your email and phone, log in to https://portal.office.com with your St. Lawrence University email address and password.
- Page 1