Information Technology (IT) is pleased to announce a new remote computer support tool called Bomgar that the IT HelpDesk staff will begin using this semester. With your consent, this software will allow IT to support and troubleshoot your technology problems remotely over the phone without needing to come to your office or have you bring your laptop to us!
Adobe Creative Cloud is now available for St. Lawrence University faculty and staff to use on University owned computers!
On Tuesday, July 19th, Time Warner Cable will upgrade the St. Lawrence University campus cable TV to digital, high definition (HD). This “next generation” solution works over the existing coaxial cable network and plugs directly into the students’ TVs that are Digital ClearQAM-Enabled (Most LCD TVs should be compliant)
Faculty, staff and students now have access to 1TB of cloud storage with Microsoft OneDrive for Business. Use a sync client on computers and mobile devices, or access documents at http://stlawu.onedrive.com.
If you've mistakenly sent personal information to scammers, please contact the IT HelpDesk at email@example.com so we can help determine the extent of the incident and provide guidance on how to move forward. Tips for identifying email scams:
Since implementing Exchange Online Protection (EOP), the amount of spam being delivered to St. Lawrence inboxes has significantly decreased. This is a welcome change for many SLU faculty, staff, and students. However, it is important to remember that this increases the likelihood of legitimate email being filtered as junk.
St. Lawrence University is now a participating eduroam institution. Eduroam allows St. Lawrence faculty, staff and students to connect to the Internet at all eduroam institutions using their St. Lawrence email address and password. It also allows users from other eduroam institutions to access our Internet with their campus credentials. Examples:
The NY6 have partnered with GreyCastle Security (Albany) to act as a virtual Information Security Officer across our institutions.
Information Technology will soon begin deploying a new security practice to all University owned computers: full disk encryption. Encrypting the entire contents of your hard drive prevents unauthorized access to your data should your computer be lost or stolen. It does not make you less susceptible to viruses and it is not effective if you log in to your computer and leave it unattended.
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