Lending Library

All items are available for borrowing from the Human Resources Office, Vilas G-2

AUDIO

The Best of SkillPath 2 - Audio Highlights of SkillPath's Most Popular Training

Conflict Resolution - Gain a new perspective on workplace conflict, Marianne Medley

Getting to Yes (Cassette) - How to Negotiate Without Giving In, Roger Fisher

How to Write Better Memos, Reports & Letters - Learn How to Write All Business Correspondence Like a Pro!

HR Buzz - Workplace Violence (Cassette)
HR Buzz - Workplace Accommodations (Cassette)

Lighten Up! The Amazing Power of Grace Under Pressure - C.W. Metcalf

Mastering Your Message
Tony Alessandra

Terrific Telephone Skills - Master the most important business tool of all
Roy Lantz

You Can - Build a Better You - Joel Weldon

You Can - Manage and Motivate - Joel Weldon

INTERACTIVE CDS

Dealing with Different, Diverse (and Difficult) People - Presented by Barbara Braunstein

DiverseCD - A Resource Guide for American Higher Education

Sexual Harassment Claims: What the Law Demands (CD) - A Comprehensive Guide to Investigative Protocol

It's All About RESPECT: Avoid Discrimination in Your Workplace (CD) - BLR in Microsoft PowerPoint

Preventing DISCRIMINATION in Your Workplace (CD) - BLR in Microsoft PowerPoint

 

VIDEOS

21 Ways to Defuse Anger and Calm People Down Video Series
Volume 1 - Don't be a Victim of Other People's Heated Emotions
Volume 2 - What does Mismanaged Anger Cost you?

Assertive Communication Skills for Professionals Video Series
Volume 1 - What is "Assertive" Behavior?
Volume 2 - Building Your Foundation
Volume 3 - Your Assertiveness Toolbox
Volume 4 - Putting Assertiveness to Work

Avoiding Common Discipline Mistakes

Dealing with Conflict & Confrontation Video Series
Volume 1 - Causes, Kinds, and Effects of Conflict
Volume 2 - Conflict Resolution Strategies - Your Options
Volume 3 - Problem Solving in Action

Hiring Success - A Step-By-Step Guide (w/study guide)


Performance Appraisals: Getting Results (w/study guide)

Preventing and Managing Back Pain (w/guidebook to support the video)

Return to Work for Supervisors

Supervisor will learn:
>> Early Return-To-Work benefits both the employer and employee
>> Injury = Opportunity for alternatives and "thinking out of the box"
>> Communication with the employee and the treating physician can accelerate the Return-To-Work process
>> Alternatives for transitional employment during the recovery process can be simple and inexpensive
>> Paying an injured employee for 70% productivity at the workplace is better than paying an employee to stay home

Self-discipline and Emotional Control Video Series
Volume 1 - Take Control of Your Emotions
Volume 2 - Stay Calm and Productive Under Pressure
Volume 3 - Lead a More Peaceful, Happier Life
Volume 4 - Achieve What You Want in Life

 

BOOKS

The #1 Guide to Performance Appraisals - Doing it Right!
James Neal, Jr.

360 Feedback
A Manager's Guide
Michelle LeDuff Collins, Ph.D. 360 Feedback

360 Feedback
The Powerful New Model for Employee Assessment & Performance Improvement
Mark R. Edwards and Ann J. Ewen

360 Feedback
Strategies, Tactics, and Techniques for Developing Leaders
John E. Jones, Ph.D. and William L. Bearley, Ed.D.

175 Ways to Get More Done in Less Time!
David Cottrell and Mark C. Layton

1001 Ways to Reward Employees
Rob Nelson

180 Ways to Walk the Recognition Talk ~ The "How To" Handbook for Everyone
Eric Harvey

2003 Tax & Financial Guide for College Teachers and Other College Personnel
Donald T. Williamson, LLM, CPA, American University, Technical Consultant

The ABC's of Empowered Teams - Building Block for Success
Mark Towers

Accelerating Excellence (catalog)
CornerStone Leadership Institute

The Ant & the Elephant - A parable and 5 step action plan to transform workplaceperformance
Vince Poscente

The Care and Keeping of Customers - A treasury of facts, tips, and proven techniques for keeping your customers coming back!
Roy Lantz

Coaching & Mentoring for Dummies
Marty Brounstein

Coaching for Improved Work Performance - How to Get Better Results from Your Employees
Ferdinand Fournies

The Complete Guide to Performance Appraisal
Dick Grote

The Complete Idiot's Guide to Performance Appraisals
Adele Margrave and Robert Gorden

Discovering Your Purpose
Ioy Haley

Dynamic Delegating - A Manager's Guide for Active Empowerment
Mark Towers

Emotional Intelligence at Work (2 copies)
Hendrie Weisinger, Ph.D.

Ethics 4 Everyone ~ The Handbook for Integrity-Based Business Practices
Eric Harvey and Scot Airitam

Every Writer's Quick Fix Kit - Five power-packed books you can call on in an instant when you're stuck for words

First Among Equals - How to Manager a Group of Professionals
Patrick J. McKenna and David H. Maister

First - Break All the Rules
Marcus Buckingham and Curt Coffman

Getting 360-Degree Feedback Right
Maury A. Peiperl - Harvard Business Review (Reprint RO101K)

Gung Ho! ~ Turn on the People of Any Organization
Kenneth Blanchard and Sheldon Bowles

High Five! ~ None of Us Is As Smart As All of Us
Kenneth Blanchard and Sheldon Knowles

How to Deal with Difficult People
Paul Friedman

I Wish You Would Just . . . (2 Part Book)
~ Honest Thoughts From MANAGERS On What Employees Can Do To Help Them Be More Successful
~ Honest Thoughts From EMPLOYEES On What Employees Can Do To Help Them Be More Successful
Todd McDonald and Kyndra Wilson

Leadership
Rudolph W. Giuliani

The Leadership Challenge (2 copies)
James M. Kouzes, Barry Z. Posner

The Leadership Secrets of Santa Claus
Eric Harvey, David Cottrell, Al Lucia and Mike Hourigan

Lifescripts - What to say to get what you want in life's toughest situations
Sten M. Pollan and Mark Levine

Making Your Mark - How to develop a personal marketing plan for becoming more visible and more appreciated at work
Deborah Shouse

The Manager's Coaching Handbook ~ A Practical Guide to Improving Employee Performance
David Cotrell and Mark Layton

The Managerial Mirror - Volume I Competencies, Volume II Qualities
Scott B. Parry, Ph.D.

Monday Morning Leadership ~ 8 Mentoring Sessions You Can't Afford to Miss (5 copies)
David Cotrell

Motivation in the Workplace - Practical Techniques for Motivating Workes to Peak Performance and Productivity
Barbara Fielder

NOW, Discover Your Strengths
Marcus Buckingham and Donald O. Clifton, Ph.D.

Perfect Phrases for Performance Reviews - Hundreds of Phrases that Describe Your Employees' Performance
Douglas Max & Robert Bacal

The Performance Appraisal Question and Answer Book - A Survival Guide for Managers
Dick Grote

Performance Conversations
An Alternative to Appraisals
Christopher D. Lee, Ph.D., SPHR

The Power of Ethical Management
Kenneth Blanchard and Norman Vincent Peale

Reinventing Yourself - 28 strategies for Coping with change
Mark Towers

The Rights and Responsibilities of the Modern University
Who Assumes the Risks of College Life?
Robert D. Bickel & Peter F. Lake

There's No Such Thing as "Business Ethics"
John C. Maxwell

Stress Control
Steve Bell

The Supervisor's Guide - The Everyday Guide to Coordinating People and Tasks
Jerry Brown, Denise Dudely

Supervisor's Survival Kit - They didn't teach you these business success skills in school!

Taking Charge - A personal guide to managing projects and priorities
Michal E. Feder

Total Quality Customer Service - How to make it your way of life
Jim Temme

Type Talk At Work - How the 16 Personality Types Determine Your Success on the Job
Otto Kroeger with Janet M. Thuesen and Hile Rutledge

Walk the Talk . . . And Get the Results You Want
Eric Harvey and Al Lucia

Whale Done! The Power of Positive Relationships
Kenneth Blanchard

Who Moved My Cheese? (10 copies)
Spencer Johnson, M.D.

A Winning Attitude - How to develop your most important Asset!
Michelle Fairfield Poley

Workplace Accommodations for Disability and Religion
Burton J. Fishman, Esq. & Barbara S. Magill, Esq.